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  • Customers like
    • Radio service7
    • Good sound6
    • Escape5
  • Customers don't like
    • Hassle of service cancellation7
    • Horrible customer service6
    • Sales tactics4

  • 2 days ago
  • Television/ Radio
  • Westminster, Colorado
  • Sirius Xm
  • 13
  • REVIEW RATING 4/5

One of my 2 favorite channels is gone. So sad, about to get real mad. They took Bill Mack off. 2 out of 3 of my channels gone. How does this happen to me. Regular radio is a waste of time which is why I'm a user of both XM and sirius, even use XM AT HOME. Time to rethink what I'm going to do as what I like goes away. Sure ruined my day! NOW I'VE GOT TO TO GET WORDY FOR MY COMPLAINT. UNBELIEVABLE,... Read more

Was this review helpful? 2 0

Sirius XM seems determined to discontinue their brst channels to repkace them with garbage! Apparently, this is another broadcast medium with wonderful technology and tremendous potential for quality that id beinv systrmaticslly debased and dunbed-down by greed. I'm OUT! Add comment

  • 2 days ago
  • Television/ Radio
  • Louisville, Kentucky
  • Sirius Xm Sattelite
  • 12
  • REVIEW RATING 3/5

Like several other people, I am very upset that Sirius has chosen to eliminate the Escape Channel (#69). We have two vehicles with Sirius service and Escape is on when we are in the cars. Can not understand why they have decided to throw away the only channel available which provides a variety of artists, with similar style. THERE SIMPLY IS NO OTHER SUBSTITUTE BEING OFFERED. We have had... Read more

Was this review helpful? 0 0

  • Aug 25
  • Television/ Radio
  • Stockton, California
  • Escape 69 Music Channel
  • 6
  • REVIEW RATING 4/5

We finally found a channel we liked ESCAPE in the jazz section and was dropped so when our 6 month sub ends they will not get any more of our money. Had we taken a longer time would really feel ripped off. The problem with our new FORD F150 is satellite radio is added even if the consumer does want it. Ford is probably getting a commission for selling service and installing satellite radio.... Read more

Was this review helpful? 0 0

  • Aug 24
  • Television/ Radio
  • Chesterfield, Missouri
  • Sirius Xm Radio
  • 24
  • REVIEW RATING 4/5

Called to cancel, wouldn't let me. Kept trying to give me a different "promotion." I finally had to hang up and call back hoping to get someone who would cancel. She also tried to get me to take a different promotion, but then finally acquiesced after having me on hold for a very long time. She would not provide me a confirmation number for my cancellation, which I thought was strange A week... Read more

Was this review helpful? 2 0

  • Aug 23
  • Television/ Radio
  • Seminole, Florida
  • 18
  • REVIEW RATING 3/5

On August 21 both my vehicles lost XM service even though I am in good standing. I am guessing they had an issue but won't admit. They walked me through and got one vehicle up but the second one is still out. The customer service lady rather than stating they had service problems now tells me to go to my car company and have them look at. I disagreed over the phone stating it can't be car... Read more

Was this review helpful? 1 0

  • Aug 23
  • Television/ Radio
  • Cedar Hill, Missouri
  • Ford Sirius Radio
  • 37
  • REVIEW RATING 4/5

I fully agree with you. SIRIUS/XM is a disaster of a uncaring, non customer service, & badly run mess. I too questioned their resent Ridiculous decision to drop the channel 069 known as ESCAPE. Title says so much. After being bombarded with a mess called "Music" all day at work, in the grocery stores, & in the restaurants (even the casinos), I just want to Escape the rat race of... Read more

Was this review helpful? 0 0

  • Aug 23
  • Television/ Radio
  • North Branch, Michigan
  • Subscription Service
  • 1
  • 1
  • 24
  • REVIEW RATING 4/5

It was "unique" As in "one of a kind; irreplaceable". And thousands of it listened to it exclusively in our CARS, and loved it. I subscribed to Sirius for channel 69 "Escape". If I can't have it on the road anymore, Sirius is useless to me. Put it back, or my money stops going to Sirius on October 1. Only an *** would continue to pay for something he is no longer getting. Probably your... Read more

Was this review helpful? 0 0

  • Aug 22
  • Television/ Radio
  • Fenton, Missouri
  • Escape 69 Music Channel
  • 1
  • 1
  • 14
  • REVIEW RATING 4/5

Seriously upset that Escape 69 was dropped from XM. Service rep was useless as to the reason. I will be canceling 2 subscriptions to XM. Read more

Was this review helpful? 1 0

Should not have cancelled Escape!!!!!!!!! Add comment

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