I purchased a lifetime Sirius/XM subscription for $580 in July 2010.Two years later, I sold my car and wanted to transfer my subscription to my new car.
When I inquired about the process, a customer service rep told me that lifetime subscriptions aren't transferable nor are any discounts offered to customers like me who purchase another car and want Sirius/XM service.
Instead, the customer service rep lectured me for not reading the company's multi-page, single spaced license that species that "lifetime" subscriptions don't follow a subscriber when he or she changes vehicles.
I've learned my lesson: never again will I subscribe to any Sirius/VM service.With the many low to no cost Internet-based radio services now available, who needs Sirius/XM?
More Review Details
- Monetary loss:
- Product or service
- Lifetime Subscription
- Review category
- Review rating
- 5 out of 5
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