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Sirius Xm Radio - Lifetime Service RIP OFF
I bought a lifetime service from Sirius. When I tried to transfer it to another radio I was told that their policy was to charge me 75 dollars! What a complete rip off! After I spoke with a representative forever, she told me that she was "getting a supervisor" and...
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#1099433
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Again they sent me a bill 6 days AFTER my service ran out wanting some ridiculous 3 month service rate. I called to tell them to just cancel my service and was hit with 20 questions on why. I told this foreign lady over and over again that I just wanted to cancel my...
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#1092355
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I think it stinks how certain Siriusxm channels are available online and others aren't. If you are paying for the every channel package, you should be able to get them on your car and home radio too. You guys are too cheap to provide them on radio programming. Some of...
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1.0
I didn't like
  • Incompetent customer service
  • Poor sound quality
  • Radio prices
#1088724
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Sirius Xm Radio - Subpar sound quality and poor customer service

Sirius Xm Radio
#1088656
1.0
Details
I am so sick of wasting money on Siriusxm. The sound quality on the satellite radios in my cars and my portable home radio is terrible. It doesnt even sound in stereo. It is all poor quality sound. They say its comparable to cd quality. Its not even close. It sounds like you are listening to AM radio or computerized streams. If it isnt improved, im going to cancel.
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Sirius Xm Radio - Never again

Sirius Xm Radio
#1084321
2.7
Details
Signed me up for automatic renewal. I never ever agreed to that... i paid for 6months to try it out. Now they are harassing me after i have cancelled.
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Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Value for money
Warranty
Website

Sirius Xm Radio - Horrible! Ridiculous charges

Sirius Xm Radio
#1076137
1.6
Details
Expensive, worthless, would never recommend. Charged for canceling services... was getring constant daily calls from sirius xm. Pointless company these days
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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Sirius Xm Radio - DJ's name instead of song information?

Sirius Xm Radio
#1069119
3.1
Details
As a consumer of music it really makes me frustrated that when DJs play music on any of the channels they don't display the music that they're playing it's only the name of the God *** DJ which is *** it should have both the name of the DJ and the song. How is a consumer supposed to know what music is playing if it's not displayed?
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Tried to use the number to cancel and they just kept giving me adds about Life alert, dating services, Direct TV etc continuously and no way to an operator. Tried another number and the lady (I believe the Philippines) would not accept my cancellation but kept asking...
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#1088460
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My son, a veteran, committed suicide in his automobile on 6/22/17 in another state. It took several weeks to access financial documents in order to stop payment to all unused services Today 8/16/2017, I contacted Sirius to cancel subscription and refund July and August...
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1.9
I liked
  • Listening to comedians
I didn't like
  • Hassle to cancel service
#1088391
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Honestly, how is Siriusxm still in business? This is the worst company around to deal with. Listening to their channels is like listening to AM radio or a cheap online stream at best. Their sound quality never improves but yet their prices go up. They never change or...
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h.kitchener
h.kitchener

The customer service at Sirius has been a real problem for a long time, but in your case I would suspect your problem with reception is with your receiver, ie., your radio.

1.1
#1087103
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Just followed up on an email from Sirius showing the charges for next year. These people are nuts. I called got some lady that learned English yesterday. Basically told her to cancel my subscription. Had to be transferred to a lady who learned English last month. Told...
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1.7
#1086513
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Turned on Sirius Radio for Sunday music and no radio. Called and the rep said that we had called and cancelled. After several attempts and different untruths from reps they eventually said they had cancelled for non-payment of a home-use radio (April....this is the end...
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Anonymous
anonymous

Sorry for your surgery, but 65 years old is not elderly; are you kidding? You make people our age seem helpless, which we are not. Complain about the service, but put away t...

#1081317
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I was promised a lower monthly fee and after almost 5 months it NEVER lowered but increased...tired of lies and over charges so i canceled my car radio service after i spoke to 3 of your agents and also an on line chat person. I currently still have 2 radios active but...
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1.0
#1078711
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Decided not to renew my Sirius XM subscription however, Sirius had other ideas. They refused to end my subscription when I requested and embarked on a non-stop calling campaign to try to get me to renew. I received over 15 calls in a two-month period. They are now on a...
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h.kitchener
h.kitchener

This is why everyone needs to be aware of Sirius's shady practices. They love the "auto renewal" procedures they impose and demand you call them in order to cancel a subscript...

1.0
I didn't like
  • Outsourcing of customer service
  • Impossibility to cancl
  • Sneakiness
#1074414
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