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Without my knowledge, without my permission, they added XM Radio to my vehicle for a free trial. Unfortunately, when they do, it deletes all of my presets and changes them to XM stations. This is the second time it has happened this year. I called and complained the...
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1.0
I didn't like
  • Adding free trial without my permission and deleting my presets
#1133545
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I purchased a lifetime membership in 2009. I was told that I would be able to transfer my service 3 times. I recently called to transfer me service for the first transfer on Oct 2nd. 2017. I was told on that call that my lifetime service has changed and they would need...
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Anonymous
Jim Fisher

This is disappointing to hear. I purchased a car with Sirius Radio in it back in 2009 as well. After a few weeks of listening to the trial, a Sirius sales person called me a...

1.0
I didn't like
  • Being strung along
#1132922
Reply to reviews
I have had several cars that had the free trial of SiriusXM and for the most part enjoyed them but would not subscribe. The value just isn't there for me. Remember that Sirius and XM were separate satellite radio companies from which we could (maybe) expect competition...
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h.kitchener
h.kitchener

the idea of satellite radio is a good one, especially for those who drive alot and are constantly losing the signal from local stations. However, Sirius/XM has some serious pr...

1.6
I liked
  • Music channels
  • Three channels
I didn't like
  • Horrible customer service
#1131928
Reply to reviews

Sirius Xm Radio - Very smooth, but the beeps....

Sirius Xm Radio
#1133638
3.5
Details
Call went very well, transfered service from one unit to another, in less than five minutes. My only issue is with the beeps, the beeps that you hear every minute or so while the call is being recorded, made hearing a bit difficult.
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Sirius Xm Radio - Renewal

Sirius Xm Radio
#1131448
2.2
Details
When it comes to customer service trying to renew your contract for the same promotion had last time good luck with that. is all about the money
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Advertised vs Delivered
Billing Practices
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
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Sirius Xm Radio - Too much talking

Sirius Xm Radio
#1125524
Way too much talking especially on Willie's Roadhouse This is the biggest reason I listen to Pandora now and will not resubscribe to XM
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Sirius Xm Radio - HORRIBLE

Sirius Xm Radio
#1121091
1.0
Details
Sold my car and they wont cancel my subscription. Keep getting calls saying that im accuring a renewal balance. This is outrageous. Customer care is in another country by foreigners reading a script that im on the phone with for an hour getting a run around.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Like some of the other reviewers said, siriusxm sound quality on car radios and home units is not good at all. They claim its mp3 or cd quality, but it truly sounds like AM radio or record quality at best. A lot of times you have to turn a song up almost all the way to...
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Anonymous
John Gullbunny

I agree their sound quality is terrible. There is no bass or treble and their streaming is way too compressed. They never fix it either. On the talk stations, you can barely ...

1.4
#1131608
Reply to reviews
After being a loyal 2 car customer since 2006 .... I am done with this bait & switch lifetime subscriptions ... when XM merged with Sirius ... they found loopholes and reasons not to honor :lifetime" subscriptions .... who keeps a car for life? .... the average person...
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Anonymous
J. Doucette

They told me we could transfer our subscription 3 times, they have the record of us transferring it once. Now all they are offering me a free 2 month trial. I had to trade m...

Anonymous
William Winegard

I am having pretty much the same problem.I was told at the time of purchase, that I would be allowed to change radios three times at no charge.As resent as 11/05/2017, a tech ...

2.3
I liked
  • Good channels
I didn't like
  • Loopholes and misleading subscription
#1127569
Reply to reviews
Well today is the last day I'm going to have siriusxm. I am tired of paying good money to hear the same songs over and over. Your channels need more variety. Plus I don't think its fair how you have a lot of online channels that are popular, but you refuse to add them...
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Anonymous
Allison Beamer

I totally agree with you. The sound quality on my car radio is terrible. The tone and bass don't even sound right. Ive called them about it numerous times and all they do is s...

1.0
I liked
  • Very little
I didn't like
  • Bad sound quality
#1125660
Reply to reviews
I dont know or understand how you guys are still in business. I think its total B.S. how you have so many channels available online and on the app that are good, but never add them to your radio lineup in cars or home units. I mean we pay for that service to, so those...
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Anonymous
Fred Bingham

I agree with anonymous. Their service and sound quality is horrible. No variety on the stations either.

Anonymous
Anonymous

The reason they are still in business is because the government allowed them to buy out their competition.When you have/are a monopoly, you can do as you *** please.

1.0
#1122649
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I've been a Sirius customer since their inception and enjoyed the product immensely. However, their pricing policies have become extremely deceitful. Example: I paid $112 dollars in April for one years service for my wife's BMW. In July, I questioned them about...
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1.0
I didn't like
  • Pricing policy
#1121047
Reply to reviews
July 21, 2017, I called Sirius XM Radio to ask them to transfer my radio package to my new car. I was told that my new car came with a "free trial" package and was asked if I'd like to take advantage of that. The representative made it sound beneficial for me to take...
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1.0
I didn't like
  • Deceitful practices and outright lies
#1120016
Reply to reviews
This company has to have the absolute worst customer service of any company I've ever dealt with. You can't understand them because they are all foreign, they are argumentative when you try to cancel your service, they are condescending and talk down to you, they...
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1.0
I didn't like
  • Poor sound quality
  • No song variety
  • Foreign customer service
#1119198
Reply to reviews