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Completely dishonest company. In the first place, impossible to cancel, they just keep billing you. Then, they pester you on top of this wth incessant calls trying to get you to sign up. Several calls a day on and on and on. After this experience, even if I wanted to...
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1.8
I liked
  • Good quality and station diversity
I didn't like
  • Pestering phone calls
  • Impossibility to cancl
  • Customer service
#1048549
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I purchased a new ford in december or 2015 that had sirius in the radio. After using sirius for a year, i no longer wanted that in my radio. I called sirius in February 2017, March 2017 and April 2017, wasting over 3 hours trying to cancel my sirius account. although I...
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1.9
I liked
  • Not much
  • Not muc
I didn't like
  • Lying
  • Sirius attitude towards my requests
  • Lying and evasive practices om my requests to cancel
#1042342
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terrible service, just the worst, no help at all, they lie. i have life time membership, bought new vehicle came with free 3 months and it had Howard stern, when trial was up i called to add lifetime membership they did but no Howard stern, the only thing i listen to....
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1.0
I liked
  • Howard stern
#1041936
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Sirius Xm Radio Customer Care Review

Sirius Xm Radio
#1052020
Tried to call to cancel. Their customer service I think is in India. Can barely speak English . Can only read a script! Was trying to cancel because do not have the car anymore and she could not understand and just kept reading her script. Beware!
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Sirius Xm Radio Customer Care Review

Sirius Xm Radio
#1045483
Didn't want to try and make anything better couldn't hear a word she said couldn't speak English didn't really care we couldn't hear her
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Short Review for April 23, 2017, Other

Sirius Xm Radio
#1038106
1.8
It sucks!!! Constant chatter from djs!!
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Sirius Xm Radio Commercial Review

Sirius Xm Radio
#1034137
I did't think it was possible for the "ZPah" or "HappyZ" commmercials to be more obnoxious. They just get worse. I've stpped listening to Radio Classics due to them. They are heinous.
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received email giving my email address as username, asking me to set up password for account. but never had account, don't own car, never owned car w SiriusXM as option, never, ever, ever listen to radio. Here's email: SiriusXM Use the username below to set up your...
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1.0
I didn't like
  • Fruad part
#1041810
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Bought a lifetime subscription a few years ago when they were worried about Howard Stern leaving. Turned on my radio today and it was shut off so after 2 hours being bounced around with their so called customer service I was told that they have no record of my lifetime...
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rollo2016
rollo2016

SiriusXM is a good concept and can be worthwhile, but their customer service is terrible. Somewhere along the line they need to get their act together, but it appears they wil...

1.1
I liked
  • Being able to travel and listen ro the same station
I didn't like
  • Unethical business practices
  • Dealing with brain dead people
  • Bad product support
#1041154
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I called them and asked whether or not I could transfer my lifetime portable radio account to a truck with built in sirius radio that was due to expire in a couple months and what it would cost. They took it upon themselves to transfer my portable account to the new...
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3.1
#1034140
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Went online to renew my subscription. Choose a package gave my cc. Next day I cannot access my account online. When I called was told my subscription did not include online access. How am I supposed to manage my account if I CANNOT ACCESS IT. Was told I could have...
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2.6
#1033772
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Purchased life time 2013 and was told it would go to 2 vehicles after that now i got a new car and they said it was only for that original vehicle and is not transferable. What a scam.
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heyken66
heyken66

start a class action lawsuit, I'd be in it, start a class action lawsuit, I'd be in it, start a class action lawsuit, I'd be in itstart a class action lawsuit, I'd be in itsta...

#1032845
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When you first sign up for a Sirius subscription , you have to agree to an automatic renewal. It's easy to forget that renewal 6 mos. or a yr later. Many companies will send you an e-mail a week or so before renewal telling you they will be charging your credit card....
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Anonymous
Anonymous

You nailed it! I just cancelled my subscription after being with them for years and having to play the game of calling to cancel in order to get the lower price each and ever...

1.3
I didn't like
  • Renewal process
  • Hassle of service cancellation
  • Customer service
#1032064
Reply to reviews
We know you are here to make money, but please don't steal money from people who are not using your services anymore! It's unethical way of doing business. You guys are charging people on their credit cards without their authorization and when questioned about such...
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Anonymous
Gift Card

But Sirius XM gift cards from Best Buy, and pay with that. Sorry for your trouble,it happened to me also.

rollo2016
rollo2016

This is why you should never give them your credit card info. You can subscribe to SiriusXM by having them send you an invoice which you pay by check. Just consider yourself l...

#1029181
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