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I called to activate the radio my boyfriend had bought, and while on the phone I was offered a free radio for my car if I would pay for six months of service upfront-which I did with my debit card. I got the radio and installed it that day, but the antenna got damaged...
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#141296
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Cancelling an XM Radio account is an absolute joke. I've got 5 radios on my account and tried to cancel one of them. I had to call three times to get it taken care of and collectively spent about an hour on the phone doing it. You'd think I get a thank you for...
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Anonymous
richabbott321@gmail.com

I used 3 credit cards ,mine my wife my daughter, one to order radio acctivate, and one to pay monthly billing. Wrong move !!!!! There billing random amounts of money to all th...

Anonymous
Jones

After numerous attempts to cancel a subscription I think I finally got it done. I spoke to a service rep in the Philippines. I asked him if he would lose his job if he cancell...

#140154
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I just upped another 3 years and this morning I come to find out the ONLY station I listen to has been replaced with AC/DC. Are they kidding? Is this some kind of merger joke? AC/DC were old when I was back in high school and that was 1988. WHY did I sign up for...
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#135488
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I connected my sercvice on July for 30 with Xm Radio. i also decide to add my wife to my plan because they had a promotion going on at the time I called in. My servcice was connected for 5 months at a specific amount and for my wifes service of 3 month it was around...
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#138533
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Hello everyone , I'm back again to tell you about XM RADIO . I finaly recieved a call from XM RADIO'S employee named ellen, after nearly 1year of trying to get them to honor their word and restore my service that their EXECUTIVE VICE PRESIDENT said I would...
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Anonymous
SRT Viper

I am finally finished with XM Radio Canada, I guess that some things never change..They have horrible business practices and I will never deal with them again...I am so pissed...

#127319
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shortley after buying a new GM product I recieved a letter from XM Radio's executive vice president STEPHEN R. COOK that I would be recieving 1 year of service ( satalite radio ). a few weeks later XM Radio turned off my service. when I called the company to find...
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#124206
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After listening to XM Satellite for 2 months, I decided to cancel due to satellite radio dropouts and programming song content was lacking. So I called customer service to cancel. The customer service people would not listen to me when I said I wanted to cancel my...
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Goffstown, New Hampshire
#128244
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Back in January 2008, my Sirius Satellite Radio membership was due. Sirius charged my credit card twice. I didn't find out until I got my statement at the beginning of March. I called their customer service and they requested I fax them a copy. After 10 days, I...
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Anonymous
George

Sirius customer service is indeed a joke. It take three departments transferring your call between complete idiots with no responsibility and tendency to just hang up on you w...

Anonymous
Anonymous

The same exact thing happened to me. It began in November 2010 until April 2011 that they had been charging 2 separate cards that I own. I have contacted them numerous times ...

#118884
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After calling to activate my XM radio and not given an option at all on how the bills would be set up, I was shocked 3 days later to see that they had charged $322.97 to my bank account. I immediatly called and asked why when you activate on the phone that there is no...
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Anonymous
SRT Viper

wait until the subscription is almost up and they automatically bill your account again

#125262
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XM Radio offered me 6 months service for the price of 3 months for a total of $39.77 in December 07. On March 31st, o8 they then charged me $22.47 (on my credit card) for an activation fee and taxes. I was never told there would be an activation fee. And why charge it...
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Anonymous
David

Bcuz they were going to charge you $65.00 bcuz u were on a promo for half off for 6 months *** if you didnt ask the rep on the phone or where you bought the radio at than tha...

Anonymous
Sean

I\'m a rep with xm cust service and what happened to you was a system error and never should have occured. It was a programing error in our accounting system and if you call c...

#117054
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