Gerald H Gxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Yearly charge

Simply wish to speak by phone regards to renewing subscription anserceral other question regards to paying account
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Pros:
  • Good channels

Preferred solution: Verbal help

Anonymous
map-marker Miami, Florida

Frustration with updating

I have given you a new credit card after the first one expired. I did it twice and stilll received bills. I began to wonder if this wasnt a scam Also by giving te new number it said I would get 3 free months. It is no longer mentioned. All I wanted to do was update the credit card.
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Darlene H Wjq

To cancel a service I just start a couple weeks ago

I started a service on my husbands big truck a couple weeks ago, and I need to cancel that cause he no longer needs it
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Preferred solution: We love our service but only want to cancel a radio service I started a couple of weeks ago

Kim B Kbw

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Verified Reviewer

I cancelled: why r u taking money out of my bank account I don't want it anymore

Taking money out of bank account when I cancelled in 2023. Please refund my money back to my account
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Loss:
$9

Preferred solution: Full refund

Robert J Edf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

Just want to cancel! Cancel cancel cancel just cancel my subscription cancel it just wsnt it to stop
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Cons:
  • Can not talk to a real person
Darlene B Blc

My Sirius XM will not work. I've been trying to call them all morning. Of course they're not in the office until Monday. Even though today is Saturday and my radio messed up yesterday.

I'm paying well over $50 a month for Sirius XM only to read the most anyone else pays is $5-20. And now my Sirius XM isn't working at all. They did this same thing to me a few years ago only to find out they were charging me for their services in my car twice. They NEVER refunded my money or gave me any kind of credit. So here it is another year of paying over $50 with a broken radio. Let's see what they do this time. And when they do get in touch with me PLEASE let it be someone I can understand!!!
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Pros:
  • Listen to xm radio all the time
Cons:
  • Charging me 50 and 37 a month

Preferred solution: Price reduction

User's recommendation: Pay attention to your checking account. And DO NOT PAY OVER $20 A MONTH!!!!

Crystal D Atr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer service just ignored everything I said

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I was charged for 5 months I did not have service. I repeatedly told customer service agent this and all he kept doing was repeating the same thing stating that they will renew my service at the same price. Completely ignoring the fact they owed me $31.95. I was on the phone for over a half hour and ended up getting no where!!!
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Loss:
$32
Pros:
  • Love the stations
Cons:
  • Horrible customer service

Preferred solution: The amount owed to me for the 5 months I was charged with no service

Lois M Nrb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want to expand service in my car

No one answered me. Im pissed. I want to speak to a person about it. I want get a more expansive plan for having you in my car. Can you call me? 917 692 ****
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Loss:
$11

Preferred solution: Increase my subscription to more options in my car

Marie P Wyd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to order for my sister in Ca

Sorry. I pressed the wrong button. I love love Sirius! Thanks for concern She had already purchased I found out.
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Ethel D Uhe

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Verified Reviewer
| map-marker Kent, Washington

I’m waiting for my refund please.

I sold my vehicle with XM Radio. I called in requesting a refund. I was told the refund will be sent out in up-to 5 days by mail. I just havent received it yet.
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Anonymous
map-marker Binghamton, New York

No serious xm

For some reason the service has stopped in my other car. Just wanted to know what's going with the service.
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Paula W Gco
map-marker Sparta Township, New Jersey

End service

Sirius XM Radio - End service
Cant afford enjoy but dont want it any more would recommend to anyone just want to cancel this is ridiculous to ask for 100 words only have two cancel this
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Karl C Xoa

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Verified Reviewer

Bad customer service ordeal

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called customer service trying to get a $4.99 per month deal for a year. They advertise that they can do this. However I wanted to pay for it all at once and not have them keep charging my credit card. I was nice but explained to rep what I needed. She kept offering me plans I did not want or need. I like sirius xm radio but I dont love it so all I needed was the $4.99 plan.
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Cons:
  • Customer service and payment
Bill N Ijp

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Verified Reviewer

Continue charge after my card was turned.

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Surprised that charges continued after I closed out my payments. I dont have 100 symbols to offer you however, I pledge allegiance to the flag of the United States of America, and to the republic for which it stands one nation under God, invisible with liberty and justice for all. I hope that adds up to 100 symbols.
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Loss:
$50
Pros:
  • I had xm radio before it was put in characters are you talking about
Cons:
  • What else do you need

Preferred solution: Full refund

User's recommendation: Turn off Service Center, Dan two billing cycles when customer stops there automatic payment.

Anonymous
map-marker Phoenix, Arizona

Transfer service

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Vary nice great customer service!!! Like iT so much you should to try it out you will like it, thank you vary much.
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User's recommendation: Take it great

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