Sirius XM Radio
Reviews and Complaints
Bad reception
Customer service
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t bother with contests it’s a sham
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Cookeville, TennesseeI was sold a subscription which included an echo dot free from Amazon. I was given (2) promo codes and neither one of code would work.
User's recommendation: Avoid the promo specials from Sirius. Watch your credit card statements closely. (Especially close to the renewal date).
I enquired about a new subsription told I owe for an unauthorized month then hung up on
Please car me!
Preferred solution: My car was stolen and SiriusXM can’t put my music on loan car so I want to suspend my account for 2 months because that’s when I get my car back?
Get my money back
Preferred solution: Full refund
Lousy service
User's recommendation: Never
ReNew service
User's recommendation: O
Service stopped
User's recommendation: Tread lightly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Woodland Hills, CaliforniaCan't get a *** American on the line!!!!
- No customer service
Preferred solution: SOME AMERICAN CUSTOMER SERVICE!!!!!
User's recommendation: DON'T BE A CUSTOMER
Problem finding way to cancel
User's recommendation: Easy way to get service switched
Price
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAgent cancelled my acct. without my consent.
I requested to speak to a supervisor. The agent said she would connect me and after being on hold 5 more minutes I was disconnected.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sayre, OklahomaHigh bill
My bank account was charged $ 223.21 after my 6 month trial was over with no contact, from Sirius radio I will never use their service again as long as I live. As far as I'm concern they extorted money from me and will proceed with legal council.
Don't buy into the BS. I just talked to listener care and the woman was hard to understand, ask for supervisor, just barely able to understand her. Do people not learn to speak English or did I get a call center in Pakistan.
She said e-mail sent, yea right, I'm on computer constantly working and e-mails come in but not from Sirius XM. Fixing to Call again and get on them like white on rice had enough of their BS.
- Cons
- More cons
Preferred solution: Full refund
I was looking for alternate antenna, since mine is blocked by truck camper. Spent 1&1/2 hour getting nothing answered
User's recommendation: Dont buy
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