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Go ahead and add me to the list of irate "lifetime" subscribers who are now being told by SiriusXM that they can't transfer service to a new vehicle. No one ever indicated to me that this was the case when I bought my lifetime subscription six years ago. Heck, I...
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2.2
#1073218
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I purchased a "lifetime subscription" to XM radio in 2009 for $420. In that time, the XM receiver I purchased from XM broke down 3x (Pioneer AirWare). In each case of breakdown, I repurchased the same product and transferred service to the new receiver. For this last...
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3.5
#1067438
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got a new car in 2013 and paid for one year service .told them after 1st year did not want to renew .a few months later they hit my card for 218 dollars.I called my credit card co and they disputed the charge ,took going back and forth for a month to get my credit ,I...
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Anonymous
Anonymous

I've been a SiriusXM customer since 2011 and always renew online, but I never have check the box that says they will keep your credit card on file. But I found today that they...

Anonymous
Anonymous

H. Kitchener is right. I'm just adding that I pay with Sirius XM gift card that you can buy at Best Buy

I didn't like
  • Kept charging my card for over a year after i ended service
#1061475
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Sirius Xm Radio - Speak English

Sirius Xm Radio
#1064849
If you call me and i cant understand you i will be hanging up.
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Sirius Xm Radio - Radio gets locked on one station

Sirius Xm Radio
#1056631
Upon turning my car on the radio will get locked on one station and will stay that way until I turn my car off again and wait some time. I've had the radio replaced , the antenna replaced , and the module replaced, yet the problem still exists.
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Sirius Xm Radio - Worse customer service! Don't purchase

Sirius Xm Radio
#1052020
Tried to call to cancel. Their customer service I think is in India. Can barely speak English . Can only read a script! Was trying to cancel because do not have the car anymore and she could not understand and just kept reading her script. Beware!
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Sirius Xm Radio - Customers service

Sirius Xm Radio
#1045483
Didn't want to try and make anything better couldn't hear a word she said couldn't speak English didn't really care we couldn't hear her
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Every year I go through the same thing... unasked for service upgrades. This year was no different. So I called, got downgraded to my standard subscription, received the bill and sent out the check 4 days later. Today I get a call stating that I was getting my service...
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#1060893
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I called to renew three vehicles (Subscriptions). The person was rude, condescending, disrespectful and dismissive. I explained that I have several vehicles, offices that are in five different states that all have subscriptions and this peraon did not care! So I...
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#1058452
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Been a member for 8 plus years. I purchase a lifetime service. When it was time to transfer my lifetime service to my new car the service representative told me I can only transfer one time only. Which I was never told about one transfer only. Sirius can you define...
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1.6
#1057320
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Why does Sirius keep on taking away the "Love" channel for constant Christmas music every year? This is one of the absolute best stations that plays the very best love songs and lite rock favorites, one of the very best adult contemporary format stations on the radio....
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5.0
#1055541
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It seems the more modern we get, the less knowledgeable we are. And we the consumer are made to look ***. Sirius radio is not what is cracked up to be. Love all the stations we could listen to, but it's like listening to morse code. And at 250.00 a year, i could spend...
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Anonymous
Anonymous

So your saying you cheap Nissan had no issue but your dodge does....but it is siriusxm fault the radio system or antenna is cheap and ***? Are you sure it's not the owner of t...

h.kitchener
h.kitchener

The problem is with that cheaply-made and unreliable Kia you bought not SiriusXM.

1.4
#1053850
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I had a 6 month subscription that I did not want to renew. When it expired I got mailers and voice mails. Their website purposely prevents you from easily cancelling your subscription online, instead they FORCE you to call so they can try mercilessly to persuade you...
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1.0
I didn't like
  • Hassle of service cancellation
  • Aggressive customer service agents
  • Hassle to cancel service
#1052668
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Completely dishonest company. In the first place, impossible to cancel, they just keep billing you. Then, they pester you on top of this wth incessant calls trying to get you to sign up. Several calls a day on and on and on. After this experience, even if I wanted to...
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1.8
I liked
  • Good quality and station diversity
I didn't like
  • Pestering phone calls
  • Customer service
  • Impossibility to cancl
#1048549
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