Sirius XM Radio
Reviews and Complaints

My screen is frozen only on this. It worked the first night then the last couple nights the screen wont do anything

The guy On the other end of the phone didn't care why it was canceling after only 3 days and not even ever having any service except in my rental car. So why would you care?

Very disappointing experience, and then this morning on morning, Joe.

I heard them talking about how bad your customer service is and answering calls and stuff. So now I guess I did the right thing.

Customer service was able to assist me with cancellation of one radio and lowered my subscription rates on my other renewal. I am very pleased with results, just took a phone call and conversation with person.

Need to lower payment or will have to cancel. I am 75 and love Sirius but am on a fixed income. Can you help?

Got this web site, was not about a complaint was about wanting to renew.

Like very much

Have had no problem at all. A great variety of stations.

Is a quite reasonable price.

Just wanted to renew my subscription I wouldve liked the two year lock in but was not available at this time. Maybe itll be available when my other vehicle comes due in October.

Awesome Customer Service Agent!! Called to cancel and the CS agent made it simple, quick and was concise.

Patiently explaining the process and details to make sure all went smoothly. As it turns out everything did and am very satisfied with the company and ultimate result.

Ive still another vehicle and when I buy another will return for more! ;)

New schedule for Bobbi B: the reply is now on at 4 AM on the West Coast. It's an unacceptable change; change it back.

I just told her she was given me a headache. Her thing was I was unable to promotion if they have one in November, before I was due to renew my Sirius in December.

Then. 1st willing to take care of $14. Then she going to bill me.

Your company can listen to the entire conversation. As a customer for sometime now, I truly shouldn't have to experience this type of behavior.

I couldnt understand the customer service representative. I kept asking to repeat herself. To be 100% honest I really dont know what I signed up for.

Would like to pay my bill my account that u were drafting got hacked l need to give u another number

Change payment method to the account l have for my ford explorer if you want to get paid

Please give me a person to talk too

I want to be sure my payment I made on the phone with this number this morning has been processed. I just got an email this evening saying my service will be disconnected.

But I just paid and registered a new card. Thank you.

I was told when I originally signed up for XM radio 15 years ago. By buying two lifetime memberships I would have two free replacement radios because of the long term.

Now I am being told the warranty has run out.

I also have two other services in my vehicles. Extremely disappointed.

Just wanted a phone number

To assist me not a chat but did get everything taken care of. Was renewing my service