Sirius XM Radio
Reviews and Complaints
Elmo, Missouri
Add another vehicle
I want to add another vehicle, a 2004 Silverado, to my existing plan. Just adding another vehicle is all.
Preferred solution: Add another vehicle
Ocala, Florida
Payment issue
The issue was entirely my fault I thought that my wife had already paid and when I called on the weekend I was and talking with the automated system so no immediate resolution.
User's recommendation: None at this point
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Verified Reviewer |
Owings Mills, Maryland
Station not working, it said signal was already sent
I was upset. thought my account had been canceled. I checked my account it was still active, so I called support and they fixed everything immediately in a professional way.
Thank you
User's recommendation: Call when’s there a problem you will receive help
Minneapolis, Minnesota
No service
Your app wont let me update my payment whu am i charged so much?
I mafe a #$200 payment less than a year ago why is my service stopped all the time
I
Preferred solution: Turn my service back on
Sherwood, Arkansas
To transfser service
Still haven't received service...the signal is not catching. Need to start service over again. This has been a bad e C oerience
Sevierville, Tennessee
Buying a new car, need to transfer my service
Call was good. They gave me general instructions for DIY installation once I have the vehicle. The service rep was polite.
- Like the variety ofchannel access and signal strength
- Little pricey
Preferred solution: Smoothe transition of service
User's recommendation: Worth a call
Yangon, Yangon
The music is awesome that they play but it’s horrible how it’s always cutting out.. every time a good song come on, there it goes again! Can never listen to a full song…
- - The staff did not ask why I was discontinuing; the process was easy but they should inquire reasons to improve the service.
Customer service did not even ask why I wanted to discontinue my service they didnt even ask you think they wouldve asked why I wanted to discontinue but nope, all they did was discontinue it and give me my confirmation number. It was easy, but I think they should still ask why in order to improve the service. They need to find out why people want to discontinue the service.
Barberton, Ohio
I just don’t want your service Cancel
I think its rude to call a customer pissed I take offense! I was thinking of keeping it till I saw that I I think thats trashy for a huge company to say! So tired of trashy words and disrespect to all people !
User's recommendation: Don’t bother with it ! It’s a pain to get rid of!
Baltimore, Maryland
Radio has been out over a month
- - Repeated calls about the same issue with no resolution and no repair.
- - The service is being cancelled due to poor knowledge and lack of fixes.
Well I am not satisfied with the results I have been receiving I called several times with the same issues no I didnt change my battery or had any work done to my car that has been dealing with the problem I am having every time that I call for assistance no one seems to know what theyre talking about or doing I have no other choice but to cancel my service. And no its not raining.
User's recommendation: Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
- - The staff was helpful and resolved my issue quickly, and I recommend Sirius XM with excellent plans and prices and the '60s channel 73 for oldies.
Extremely helpful agent. My problem was taken care of immediately, and I recommend Sirius XM to everyone.
Their plans are excellent, and I enjoy listening to my favorite channel, which is the '60s on channel 73.
If you like oldies, that's the channel for you. The prices for their plans are excellent, and the agents are always there to help with any problems.
- Always great listening
- But just call them
- Plans can change without notice
Preferred solution: Price reduction
User's recommendation: Always choose Sirius XM
Detroit, Michigan
Cancel my subscription.
Everything went well. 5 stars!
I love the music stations and the sports stations.
I will recommend it to everyone. Thank you.
Grain Valley, Missouri
*** poor
*** poor job and I'm not happy. My radio is shut off. I'm just typing because you need a hundred words
Grand Forks Air Force Base, North Dakota
Every time I need help I get help right away
Great customer service
I have been with Sirius XM for years.
I have told other friends of mine about Sirius XM You guys are the best when it comes to radio stations!!! Thank you Sirius XM for having such a great radio station. I will tell more people about your radio station and how you have so many channels to choose from.
Dallas, Texas
Great!!!
Update payment debit card also very payment amounts per month and renewal information terns inveffext
Silver Spring, Maryland
Not getting a signal on my radio
No signal on my Sirius radio. I don't understand why I am not picking up a signal. Thus, my radio is not working.
Preferred solution: I would like for my radio to get a signal.
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