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Summary of Sirius Xm Radio Customer Service Calls

123 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
03:33 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Sirius Xm Radio to Ask about:

Cancellation:

  • “Cancellation”
  • “Cancel my subscription.”
  • “Cancel subscription”

Staff:

  • “ReNew service”
  • “Need service”
  • “Questions about service”

Payments and Charges:

  • “About a bill”

Account:

  • “To transfer account to new car”

Other:

  • “Contract up”
  • “Fixed income”
  • “Need to install Xmas in new car”

About Sirius Xm Radio

Top 5 Likes about Sirius Xm Radio

Radio service, Good sound, Service itself was good, No commercials, Great selection and sound quality

Top 5 Dislikes about Sirius Xm Radio

Horrible customer service, Sound quality, Poor sound quality, Lack of variety, Hassle of service cancellation

Summary



  • Official company name: Sirius Xm Radio

  • Type of Business Entity: Public

  • Founder: Martine Rothblatt, David Margolese, Robert Briskman

  • Foundation date: 1990

  • Industry: Radio broadcasting

  • Divisions: Sirius Satellite Radio, XM Satellite Radio

  • Area served: United States and Canada

  • Parent company: Liberty Media Corporation

  • Payment methods: SiriusXM accepts Visa, Discover, MasterCard, American Express, JCB, and Diner's Club credit cards, as well as all debit cards. SiriusXM pre-paid service card can also be used


Sirius Xm Radio reviews and complaints

Sirius Xm Radio is ranked 186 out of 1796 in Telecommunications category

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Sirius Xm Radio Stats

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