Contact Information

Sirius Xm Radio Phone Numbers

Toll-Free Number:

  • (866) 635-2349

Corporate Offices:

  • (212) 584-5100

Customer Service:

  • (866) 635-5027
  • (855) 796-9847
  • (800) 967-2346

Listener Care:

  • (888) 539-7474

Subscription cancellation:

  • (866) 635-2349
  • (855) 599-5618
  • (877) 268-1948
  • (201) 680-6578
  • (877) 837-6021

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Currently you can call only US numbers.

Sirius Xm Radio Chat:

Sirius Xm Radio Email:

Headquarters Address:

SiriusXM
P.O. Box 33174
Detroit, MI 48232

Fax:

(212) 584-5353

Other Info:

Chat Hours: Monday – Saturday: 8am – 11pm EST Sunday: 8am – 8pm EST
Listener Care Hours: Monday – Saturday: 8am – 10pm EST, Sunday: 8am – 8pm EST

Help in Social Networks:

Summary of Sirius Xm Radio Customer Service Calls

297 TOTAL
CALLS
93% SUCCESSFUL
CONNECTIONS
04:56 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Sirius Xm Radio to Ask about:

Activation/ Cancellation Question:

  • “Radio was never activated”
  • “Reactivate for two more nths”
  • “To cancel subscription to my 2013 Avalon”

Payments and Charges Question:

  • “Bill is too high”
  • “Pay my bill”
  • “No subscription and my bill”

Staff Question:

  • “Transfer service” , Review # 1133638
  • “Switch service in cars”
  • “Need service”

Request for Information Question:

  • “Subscription question”
  • “Question concering my subsriptuon”
  • “Questions about service”

Account Question:

  • “Account” , Review # 1477171
  • “To transfer account to new car”
  • “I traded cars in July I didn’t tell tell to take money off my account”

Cards Question:

  • “Change credit card”

Other Question:

  • “Speak to agent regarding deal for six months”
  • “Issues”
  • “Trouble shooting”

Sirius Xm Radio Rating Stats

1.9 out of 5 stars
based on 378 reviews
See all 1113 reviews reviews

Rating stats

  1. 170 reviews
  2. 112 reviews
  3. 69 reviews
  4. 15 reviews
  5. 12 reviews

Rating trend

About Sirius Xm Radio

Sirius Xm Radio Return Policy
Sirius Xm Radio Terms of Service
Sirius Xm Radio Privacy Policy
Top 5 Likes about Sirius Xm Radio

Radio service, Good sound, Service itself was good, No commercials, No contracts

Top 5 Dislikes about Sirius Xm Radio

Horrible customer service, Lack of variety, Unauthorized charge, Sound quality, Poor sound quality

Summary



  • Official company name: Sirius Xm Radio

  • Type of Business Entity: Public

  • Founder: Martine Rothblatt, David Margolese, Robert Briskman

  • Foundation date: 1990

  • Industry: Radio broadcasting

  • Divisions: Sirius Satellite Radio, XM Satellite Radio

  • Area served: United States and Canada

  • Parent company: Liberty Media Corporation

  • Payment methods: SiriusXM accepts Visa, Discover, MasterCard, American Express, JCB, and Diner's Club credit cards, as well as all debit cards. SiriusXM pre-paid service card can also be used


Sirius Xm Radio reviews and complaints

Sirius Xm Radio is ranked 157 out of 1881 in Telecommunications category

Area Served

USA

Payment Methods

VISAAmerican ExpressMasterCard

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Sirius Xm Radio Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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