Sirius XM Radio Phone Numbers and Emails

Toll-Free Number:

  • (866) 635-2349
    Canceling Subscription

Send Message

Customer Service:

  • (855) 796-9847
    Aviation and Marine Weather Subscriptions
  • (855) 697-3373
    Request the Activation Signal
  • (800) 422-7142
    Return Authorization
  • (212) 584-5100
  • (888) 539-7474

General Info:

  • (866) 518-3922

Legal:

  • (800) 778-7879
    American Arbitration Association

Sirius XM Radio Emails:

Customer Service
Listener Care, Marine Customer Care team
General Info
Legal
Privacy Inquiries
Media
Advertising Inquiries, Press Inquiries
genfeedback@siriusxm.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Sirius XM Radio?

Most Popular Number:

(866) 635-2349
Canceling Subscription
Total calls: 23 160 Issues resolved: 1 528 Last call: Apr 24, 2024

What Is SiriusXM's Contact Number?

Sirius XM Radio’s contact number is 1-866-635-5027. This customer service phone number is available only on weekdays from 8 am to 8 pm ET. The phone number connects you to SiriusXM Radio’s customer support team, who can assist you with any inquiries or issues you may have regarding SiriusXM services. Also, please have your account number or radio ID (called ESN or RID) handy during the phone call.

What Are SiriusXM Customer Service Working Hours?

Sirius XM Customer Service is available to assist you during their operating hours, which are Monday through Friday from 8:00 am to 8:00 pm Eastern Time (ET). However, the customer service line is closed on Saturdays and Sundays. These hours are dedicated to addressing any questions or concerns you may have regarding SiriusXM services.

How Can I Contact SiriusXM Customer Care Directly?

To contact SiriusXM customer care directly, you can reach out to their customer service team through the dedicated customer service phone number at 1-866-635-5027. They are available during their operating hours Monday through Friday, from 8:00 am to 8:00 pm ET. Also, the SiriusXM customer service line will not be available during the weekend. Alternatively, you can contact their customer service via the online live chat feature available during the same hours.

PissedConsumer Club

Contact Information

Sirius XM Radio Website:

Sirius XM Radio Help Center:

Corporate Office Address:

Sirius XM Radio Inc.
8550 Freeport Parkway
Irving, Texas 75063
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm (EST)


Mailing Address:

P.O. Box 33174,

Detroit,

Michigan 48232,

United States


Other Locations:

1221 Avenue of the Americas,

New York,

New York 10020,

United States


1500 Eckington Place NE,

Washington,

District of Columbia 20002,

United States


6420 Wilshire Boulevard,

Los Angeles,

California 90048,

United States


Return Address:

300 Nixon Lane,

Edison,

New Jersey 08837,

United States

More contact details

Sirius XM Radio Customer Service Reviews

2.0 / 5
Poor
Terry A Hab
Mad about price
stars-rating stars-rating stars-rating stars-rating stars-rating
1.5

Terrible customer service. Not good english and confused at times.

Was never offered plans I was eligible for. Have 5 Sirris radios and dont fell like a good customer.,..

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Guest-5650015
I want to cancel my subscription
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Every year, its the same friggin thing, you, jack my rate up tremendously, and then its almost impossible to find a phone number that works to call customer service. The person that I finally had my chat with after I figure out how to log into my account was, very helpful.

If I only had one vehicle with SiriusXM radio, I dont think it would be as big a deal, but because I have two vehicles, it gets costly. So at some point I may cancel the second vehicle and hopefully I can get a reasonable price per year.

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Guest-5567116
Transfer service
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Vary nice great customer service!!!
Like iT so much you should to try it out you will like it, thank you vary much.

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Gayle M Xhl
Plan terminating
stars-rating stars-rating stars-rating stars-rating stars-rating
1.5

Yep was rude and actually disconnected the call while I was in mid-sentence. He had my phone number didnt bother to call me back

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How Good is Sirius XM Radio's Customer Service?

Deryck Aok
Deryck Aok
Feels Neutral | Apr 16, 2024

Ok need a English speaking person at all tomesOk

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Kenyetta Fui
Kenyetta Fui
Feels Neutral | Apr 14, 2024

Not helpful at all!!!

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Kaneesha Lry
Kaneesha Lry
Feels Disappointed | Apr 04, 2024

I was not aware my payment was going up until I looked at my bank statement.

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Shawnna Zeg
Shawnna Zeg
Feels Satisfied | Apr 02, 2024

Excelente muchas gracias

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Tamra Hmz
Tamra Hmz
Feels Disappointed | Apr 02, 2024

One of the worst, language barrier, people yelling in background, and continuous beeping on phone. Took forever to resolve issue.

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Kaniyah Irs
Kaniyah Irs
Feels Satisfied | Mar 29, 2024

very pleasant

Read full quote

Summary of Sirius XM Radio Customer Service Calls

33.8K TOTAL
CALLS
05:13 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sirius XM Radio?

Activation/ Cancellation Question:

  • “Cancellation”
  • “Renewed”
  • “Activate a new radio”

Payments and Charges Question:

  • “Pay bill”
  • “Payment”
  • “My bill”

Staff Question:

  • “Reinstate service for 2 cars”
  • “Customer service”
  • “Add service”

Account Question:

  • “Account paymentj”
  • “My account”
  • “Subscription concerns”

Product/ Service Question:

  • “Sirius is not working on my phone anymore”
  • “Can't connect my phone”
  • “Listen to Mets game”

Request for Information Question:

  • “I need to speak with someone”
  • “About my account”
  • “Check my account”

Cards Question:

  • “Update credit card”
  • “Change card number”
  • “Change of credit card number”

Return/ Replace Question:

  • “Return call”
  • “Change account”
  • “Returning call”

Shipping and Delivery Question:

  • “I was told they would send me a serious radio for my home have not received it”
  • “Didn't get my email to connect”
  • “Did not receive platinum service”

Refund Question:

  • “My. refund”
  • “Check refund”
  • “I need to get a refund I was over charged”

Website/ Application Question:

  • “App issues”
  • “App”
  • “App not working”

Employment Question:

  • “Lost my job”
  • “Employment verification”

Other Question:

  • “Need to switch vehicles on XM radio”
  • “Lost some chanels”
  • “CNcsl”

About

Related Companies

Pandora Media, SiriusXM Canada

Summary



  • Official company name: Sirius Xm Radio

  • Type of Business Entity: Public

  • Founder: Martine Rothblatt, David Margolese, Robert Briskman

  • Foundation date: 1990

  • Industry: Radio broadcasting

  • Divisions: Sirius Satellite Radio, XM Satellite Radio

  • Area served: United States and Canada

  • Parent company: Liberty Media Corporation

  • Payment methods: SiriusXM accepts Visa, Discover, MasterCard, American Express, JCB, and Diner's Club credit cards, as well as all debit cards. SiriusXM pre-paid service card can also be used


Sirius XM Radio reviews and complaints

Sirius XM Radio is ranked 172 out of 3864 in Media category

Area Served

USA, Worldwide, Canada

Payment Methods

VISAAmerican ExpressMasterCard

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