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Summary of Sirius Xm Radio Customer Service Calls

157 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
03:53 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Sirius Xm Radio to Ask about:

Activation/ Cancellation:

  • “Cancel service asap”
  • “ReNew service”
  • “ReNew subscription”

Request for Information:

  • “Question concering my subsriptuon”
  • “Questions about service”
  • “About a bill”

Payments and Charges:

  • “Billing”
  • “Payment”

Staff:

  • “Need service”
  • “Transfer service”

Account:

  • “To transfer account to new car”

Other:

  • “Change in plan”
  • “Je veux m'abonner”
  • “Free trial”

About Sirius Xm Radio

Top 5 Likes about Sirius Xm Radio

Radio service, Good sound, Service itself was good, No commercials, Great selection and sound quality

Top 5 Dislikes about Sirius Xm Radio

Horrible customer service, Sound quality, Lack of variety, Hassle of service cancellation, Unauthorized charge

Summary



  • Official company name: Sirius Xm Radio

  • Type of Business Entity: Public

  • Founder: Martine Rothblatt, David Margolese, Robert Briskman

  • Foundation date: 1990

  • Industry: Radio broadcasting

  • Divisions: Sirius Satellite Radio, XM Satellite Radio

  • Area served: United States and Canada

  • Parent company: Liberty Media Corporation

  • Payment methods: SiriusXM accepts Visa, Discover, MasterCard, American Express, JCB, and Diner's Club credit cards, as well as all debit cards. SiriusXM pre-paid service card can also be used


Sirius Xm Radio reviews and complaints

Sirius Xm Radio is ranked 188 out of 1785 in Telecommunications category

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Sirius Xm Radio Stats

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