Sirius XM Radio Phone Numbers and Emails

Toll-Free Number:

  • (866) 635-2349
    Canceling Subscription

Customer Service:

  • (888) 539-7474
    Audio Subscriptions
  • (855) 796-9847
    Aviation and Marine Weather Subscriptions
  • (866) 635-5027
    Listener Care
  • (800) 422-7142
    Return Authorization
  • (212) 584-5100

General Info:

  • (866) 518-3922

Legal:

  • (800) 778-7879
    American Arbitration Association

Sirius XM Radio Emails:

Complaints/ Feedback
Customer Service
Listener Care, Marine Customer Care team
General Info
Legal
Privacy Inquiries
Media
Advertising Inquiries, Press Inquiries
More phone numbers and emails Less phone numbers and emails

Sirius XM Radio Contact Information

Sirius XM Radio Website:

Sirius XM Radio Help Center:

Corporate Office Address:

Sirius XM Radio Inc.
1221 Avenue of the Americans
New York, New York 10020
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8 am – 8 pm (EST)


Mailing Address:

P.O. Box 33174,

Detroit, MI 48232


Chief Privacy Officer

8550 Freeport Parkway

Irving, Texas 75063


Locations:

San Francisco

575 Florida Street,

San Francisco, CA 94110

Los Angeles

6420 Wilshire Boulevard,

Los Angeles, CA 90048

Deerfield Beach

3161 SW 10th St,

Deerfield Beach, FL 33442

Nashville

501 Broadway,

Nashville, TN 37203

Chicago

One East Wacker Drive,

Chicago, IL 60601

Farmington Hills

27200 Haggerty Road,

Farmington Hills, MI 48331

Washington

1500 Eckington Place NE,

Washington, DC 20002

Lawrenceville

989 Lenox Drive,

Lawrenceville, NJ 08648

Edit Business Info

Customer Service Rating and Reviews

1.6 / 5
Bad
Pissedconsumer3494881
Fraudulent charges customer service mocking what I was explaining zero help

My car got wrecked last November17 I called customer service asking to cancel she took care of my request so I thought it turned out yesterday iwas looking over my bills and saw a charge that had...

Terry H Xbw
Cancel
2.3

I have been paying $14:00/month. Now its $30:00. Its too expensive. I have attempted to talk to someone. I have not been able to do so. Terrible customer service. I want my service canceled and m...

Summary of Sirius XM Radio Customer Service Calls

11.5K TOTAL
CALLS
04:46 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sirius XM Radio Customer Service?

Activation/ Cancellation Question:

  • “Cancel service”
  • “I need to cancel my account”
  • “Cancel membership”

Payments and Charges Question:

  • “Pay bill”
  • “Schedule payment”
  • “My bill”

Staff Question:

  • “Verify service is stopped on my old car and that I have a free trial on my new one”
  • “No service”
  • “Need to adjust service”

Product/ Service Question:

  • “Not working”
  • “Progtammomh”
  • “Subscription”

Account Question:

  • “Too many accounts”
  • “Change my account”
  • “Can't log in”

Request for Information Question:

  • “About my bill”
  • “I have a question”
  • “Subscription question”

Cards Question:

  • “New credit card”
  • “Need to change my credit card info”
  • “Need to change vtedit card number”

Return/ Replace Question:

  • “Changing vehicl s”
  • “Changing vehicles”
  • “Changing service to different vehicle”

Shipping and Delivery Question:

  • “To get the service”
  • “My channels are not coming in”
  • “Where is fifties on 5”

Refund Question:

  • “Refund”
  • “Want a refund asap”
  • “Refund check that voided over 180 days”

Website/ Application Question:

  • “App problems”
  • “Answers I cannot find on the website”
  • “I need your correct website”

Other Question:

  • “Cost”
  • “Bad reception”
  • “I have a message on my reciever”

About

Sirius XM Radio Return Policy
To read more: https://siriusxm.com/returns
Sirius XM Radio Terms of Service
To read more: https://siriusxm.com/termsofuse_english
Sirius XM Radio Privacy Policy
To read more: https://siriusxm.com/privacypolicy/pdf
Top Sirius XM Radio Services

Customer Care, Radio Service, Deal

Top Sirius XM Radio Products

Subscription, Account, Radio Program

Sirius XM Radio Pros and Cons

Pros: Service itself was good, No commercials, Radio service, Good sound, Variety of stations

Cons: Horrible customer service, Lack of variety, Poor sound quality, Unauthorized charge, Sound quality

Related Companies

SiriusXM Canada

Summary



  • Official company name: Sirius Xm Radio

  • Type of Business Entity: Public

  • Founder: Martine Rothblatt, David Margolese, Robert Briskman

  • Foundation date: 1990

  • Industry: Radio broadcasting

  • Divisions: Sirius Satellite Radio, XM Satellite Radio

  • Area served: United States and Canada

  • Parent company: Liberty Media Corporation

  • Payment methods: SiriusXM accepts Visa, Discover, MasterCard, American Express, JCB, and Diner's Club credit cards, as well as all debit cards. SiriusXM pre-paid service card can also be used


Sirius XM Radio reviews and complaints

Sirius XM Radio is ranked 114 out of 1010 in Media category

Area Served

USA, Worldwide, Canada

Payment Methods

VISAAmerican ExpressMasterCard

Edit Description

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