Sirius XM Radio Phone Numbers and Emails

Toll-Free Number:

  • (866) 635-2349
    Canceling Subscription

Customer Service:

  • (888) 539-7474
    Audio Subscriptions
  • (855) 796-9847
    Aviation and Marine Weather Subscriptions
  • (866) 635-2349
    Canceling Subscription
  • (866) 635-5027
    Listener Care
  • (800) 422-7142
    Return Authorization
  • (212) 584-5100

General Info:

  • (866) 518-3922

Legal:

  • (800) 778-7879
    American Arbitration Association

Sirius XM Radio Emails:

Complaints/ Feedback
Customer Service
Listener Care, Marine Customer Care team
General Info
Legal
Privacy Inquiries
Media
Advertising Inquiries, Press Inquiries
More phone numbers and emails Less phone numbers and emails

Sirius XM Radio Contact Information

Sirius XM Radio Website:

Sirius XM Radio Online Chat:

Corporate Office Address:

Sirius XM Radio Inc.
1221 Avenue of the Americans
New York, New York 10020
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8 am – 8 pm (EST)


Mailing Address:

P.O. Box 33174,

Detroit, MI 48232


Chief Privacy Officer

8550 Freeport Parkway

Irving, Texas 75063


Locations:

San Francisco

575 Florida Street,

San Francisco, CA 94110

Los Angeles

6420 Wilshire Boulevard,

Los Angeles, CA 90048

Deerfield Beach

3161 SW 10th St,

Deerfield Beach, FL 33442

Nashville

501 Broadway,

Nashville, TN 37203

Chicago

One East Wacker Drive,

Chicago, IL 60601

Farmington Hills

27200 Haggerty Road,

Farmington Hills, MI 48331

Washington

1500 Eckington Place NE,

Washington, DC 20002

Lawrenceville

989 Lenox Drive,

Lawrenceville, NJ 08648

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Sirius XM Radio Rating Based on 554 Reviews

Rating details

2.0
more details
Customer service
Product or Service Quality
Diversity of Products or Services
Price Affordability

Rating stats

Rating trend

Summary of Sirius XM Radio Customer Service Calls

2.7K TOTAL
CALLS
05:03 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Sirius XM Radio Customer Service?

Activation/ Cancellation Question:

  • “Cancel account”
  • “Radio in car (cancel)”
  • “Cancel subscription”

Payments and Charges Question:

  • “Billing cost”
  • “Dispute charge”
  • “Bill”

Staff Question:

  • “They are charging me for a service I already paid in full”
  • “No service AGAIN. WANT REFUND”
  • “Enable service”

Account Question:

  • “Account changes move service to new car”
  • “A problem with my account”
  • “Account information email sent to my daughter instead of me”

Product/ Service Question:

  • “Radio is not working”
  • “Connection”
  • “Radio not working”

Request for Information Question:

  • “To find out renewal do date”
  • “Question about channels”
  • “Checking my subscription”

Cards Question:

  • “Change credit card”
  • “Switching cards”
  • “Up date card”

Return/ Replace Question:

  • “Returned a car got a new one”
  • “Change address”
  • “Received my home radio. Want to return it”

Refund Question:

  • “Refund”
  • “Failure to refund money regarding an account i did not make and unauthorized transactions”
  • “Refund and cancel”

Shipping and Delivery Question:

  • “My radio was never delivered”
  • “Wrong shipment”

Website/ Application Question:

  • “Inaccurate website instructions”

Other Question:

  • “Questiobs”
  • “Auto”
  • “Transfer sarvic”

About

Sirius XM Radio Return Policy
To read more: https://siriusxm.com/returns
Sirius XM Radio Terms of Service
To read more: https://siriusxm.com/termsofuse_english
Sirius XM Radio Privacy Policy
To read more: https://siriusxm.com/privacypolicy/pdf
Top Sirius XM Radio Services

Customer Care, Radio Service, Deal

Top Sirius XM Radio Products

Subscription, Account, Radio Program

Sirius XM Radio Pros and Cons

Pros: Radio service, Good sound, Service itself was good, No commercials, Coverage

Cons: Poor customer service, Lack of variety, Poor sound quality, Unauthorized charge, Sound quality

Related Companies

SiriusXM Canada

Summary



  • Official company name: Sirius Xm Radio

  • Type of Business Entity: Public

  • Founder: Martine Rothblatt, David Margolese, Robert Briskman

  • Foundation date: 1990

  • Industry: Radio broadcasting

  • Divisions: Sirius Satellite Radio, XM Satellite Radio

  • Area served: United States and Canada

  • Parent company: Liberty Media Corporation

  • Payment methods: SiriusXM accepts Visa, Discover, MasterCard, American Express, JCB, and Diner's Club credit cards, as well as all debit cards. SiriusXM pre-paid service card can also be used


Sirius XM Radio reviews and complaints

Sirius XM Radio is ranked 180 out of 1701 in Telecommunications category

Area Served

USA, Worldwide

Payment Methods

VISAAmerican ExpressMasterCard

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