(18 of 1113 reviews match)
Most helpful reviews first
Sirius Xm Radio Subscription Review
I purchased the lifetime Sirius Package in January 2014 and was promised I could transfer it to a new car. I finally got my new car 11/2015 and now Telling me they no longer honor those contracts and I'm out of my $900 what can I do I'm very angry
I agree with most all the comments so far. I have cancelled my subscription. A lot of folks have said they will either cancel or not renew. The only way to get the attention of the top management is to cancel NOW. The only thing the top management understands is...Read more
I have been a Siruis customer for several years but due to their constantly rising costs have chosen to cancel. I tried to cancel only one radio and was given a quoted cost to keep the second radio active. When I received the bill it was significantly higher than...Read more
I have been an XM subscriber for close to ten years. I love satellite radio when it works! Recently my car radio stopped working. I ended up calling tech support eight times over a period of four weeks. They gave me wildly contradictory information and made promises...Read more
Beware - my wife joined XM and mailed them a check. The check has been cashed and Xm can't find the money so they are canceling the service. We got the back to send us a copy of the check, yep they cashed the check. 5 hours into it still no satisfaction. Take...Read more
Sirius Xm Radio in Washington, District Of Columbia - Surius Radio coudn't cancel my service, kept getting the run around.
We tried to cancel our automatic contract and they kept dropping my calls or sending me to the wrong extension. It took me a MONTH to get it cancelled and then when they sent me an updated bill (a week after it was due) they inserted a "late payment" notice and a automated phone call telling me my bill was late. I will never do business with them again. I'm not much a fan of ONSTAR for the same issues. The person I spoke with had it in there data bank that I had called before and acussed me of hanging up on them. Make it the customers job to do your work...really?
Sirius Xm Radio in Washington, District Of Columbia - Sirius Radio Complaints
I signed up for Sirius radio for auto and my office six months ago. I've never dealt with a more incompetent company probably ever. They recommended and sold me inappropriate equipment and then refused to take it back. I lost over $200.00 on equipment I had to discard. When I threated to resign the service they charged me a $75.00 termination fee. This was never disclosed to me at sign-up. I had to call this company over a dozen times to address this issue with each call about 45-75 minutes each because SIRIUS seems to have a overabundance of incompetent workers. This is clearly a company who hires very low level employees, makes iron clad rules so employees can't accommodate customers fairly and then screws the customer in the end. It's a common theme among companies like this who's days are numbered. IN A WORD: DO NOT ORDER THIS SERVICE. THERE ARE BETTER OPTIONS OUT THERE NOW THAT THE COMPETITION HAS WIDENED. THIS IS CLEARLY NOT A COMPANY WORTH DOING BUSINESS WITH. THERE ARE MORE COST EFFECTIVE & BETTER OPTIONS.
Buyer beware if your new car came with Sirius "free" for one year they will nail you the next year. $160.00 then they turn off my satellite radio 2 days before the year is up. When I called them they tried to blame it all on the dealership (new car) saying it was their...Read more
We had a 2010 Ford and purchased Sirius Audio for Life and 4 yrs of Travel Link. Our Ford was declared a lemon and we received a 2011 Ford to replace it. After that stressful process we contacted Sirius Radio and paid a transfer fee to have the service on our new...Read more
Do not do business with XM radio. I have never been turned over to a collection agency and my credit score is 790 but I got a letter from EOS CCA telling me I owe $35+ for a subscription I never authorized. i contacted this collection agency who seem just what you...Read more
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