I purchased a lifetime membership in 2009. I was told that I would be able to transfer my service 3 times.
I recently called to transfer me service for the first transfer on Oct 2nd. 2017. I was told on that call that my lifetime service has changed and they would need to escalate my request to a special team who would contact me in 5 business days. 3 calls later with the same spiel, I have never received a call back.
At this point I realize my efforts are useless.
My next steps will be legal action. If anyone has had a similar experience, please contact me at; firstname.lastname@example.org and I will add you to my class action lawsuit.
Review about: Sirius Xm Radio Subscription.
Reason of review: Poor customer service.
Monetary Loss: $800.
Preferred solution: Full refund.
I didn't like: Being strung along.