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A few years ago, SiriusXM earned the reputation of haven't the worst customer service rating in the world. Literally.

In an effort to improve that reputation, SiriusXM hired quite a few "Customer Care" Representatives. But the only thing that these representatives did was listen to complaints, make keyboard noises and read back a prepared script that meant absolutely nothing to anyone including the caller. SiriusXM still has the absolutely worst listener care in the WORLD, but they've added another insulting dimension of having someone lie to your face and tell you how happy they are that you are a SiriusXM listener.

It's only a matter of time before some unhappy listener starts a petition to boycott SiriusXM. Here's more about SiriusXM http://www.jsonline.com/blogs/news/28477****.html

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

Sirius XM Radio Pros: Escape channel 69.

Sirius XM Radio Cons: Removal of escape channel 69.

Location: Dade City, Florida

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If you like to listen to escape, copy and paste the website below to goto this website and listen to them all at your convenience. https://archive.org/details/OTRR_Escape_Singles

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