(60 of 1080 reviews match)
Most helpful reviews first
Called to cancel and, of course, it took forever -- about 45 minutes to get "Freddie" to cancel. He made an offer that I was about to accept, but told me that if I did not accept it today, I would be charged a reactivation fee in the future, with no guarantee of the...Read more
Company wrote 0 private or public responses to the review from Sep 07.
- Channels and reception coverage
I didn't like
- Pressure to renew promises not kept snotty attitude of agents
I wish to stop automatic payment withdrawals, i prefer to pay myself. I spoke with Rebecca on Aug 05, 2018 and changed the service on my 4 Radio's to a 5 month deal, well to my surprise only two came through. On August 10th, 2018 i saw a automatic withdrawal of...Read more
Company wrote 0 private or public responses to the review from Aug 21.
I had Sirius XM for over 3 years. I bought a new car and received a 3-month trial. I tried to cancel throught the app, but it defaults to a $25/month subscription. You HAVE to call and go through several sales pitches before you can cancel, after 30 minutes I was...Read more
Company wrote 0 private or public responses to the review from Aug 13.
I cancelled Sirius XM due to too much talking and not enough choices (especially for alternative music). The DJ's/hosts think they're funny but, in most cases, they're not and they go on-and-on-and-on ~ they are the main reason I cancelled. I'm sure they have...Read more
Company wrote 0 private or public responses to the review from Sep 18.
It Happened on 6/222018.. I Only listen to 2 stations 50's on 5 and Love Channel . THERE is ONLY 1 Easy listening Station on sirius..First sirius put Christmas music on in Nov 10 th ??? Doesn't go back to Love Channel till after New Yrs. NOW they took Love Channel (...Read more
Company wrote 0 private or public responses to the review from Jun 22.
I didn't like
- Changing programs after i had paid for them
Took our payment for someone else's account from our bank. Did not notify us of the deduction and I found it the day after it went through our account which not only was for the payment but also incurred bank fees due to not being aware that it was going to be taken...Read more
Company wrote 0 private or public responses to the review from Aug 28.
Sirius Xm Radio - Horrible customer service
I bought a brand new car with a trial subscription. My radio was not working which I know had nothing to do with Siriusxm, but when I received a new radio under warrantee, they failed to give me a new trial! When I tried to resolve it I was going in circles talking with a multitude of people with no resolution. They are horrible
Company wrote 0 private or public responses to the review from Aug 04.
Three or four people in India tried to handle my issue, but they simply did not understand/comprehend what I was saying. Two cars, two radios, one account. Accepted the bill for vehicle one, cashed the check from #2, apllied a credit to #1 and turned off #2. Not...Read more
Company wrote 0 private or public responses to the review from Jun 07.
Worst customer service in the world. Third world rude customer service that will not listen when i have tried to cancel their service 7 times. they keep sending me emails to update my credit card and i continually tell these idiots i DO NOT WANT SIRIUS RADIO. Every...Read more
Company wrote 0 private or public responses to the review from Feb 28.
On Sirius Radio, there is a different format for 60's on 6 than the other decades. Phelps rambles on about his geography travels that I could care less about. I bought this radio station because I want to hear music. I do not want to hear call ins from his stupid cast...Read more
Company wrote 0 public responses to the review from Mar 29.
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