Sirius XM Radio
Sirius XM Radio Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sirius XM Radio has a 2.5 star rating from 704 reviews, with 50% likely to recommend and a majority of feedback unfavorable (58% unfavorable, 22% positive).
Key Takeaways for Future Customers
- Expect strong audio and no commercials but plan for higher price and membership changes described in many Sirius XM Radio reviews.
- Be prepared to track subscriptions and billing closely when activating or transferring service.
Negative Feedback / Risk Areas
- Frequent complaints about poor customer service and hard-to-reach support; many Sirius XM Radio customer complaints cite long resolution times.
- Billing errors, unexpected charges, and difficulty obtaining refunds are recurring issues.
- Cancellations and transfers of subscriptions can be confusing and time-consuming.
Positive Feedback
Users praise good sound quality, stations without commercials, and that the service itself works well when activated.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sirius XM Radio has a 2.5 star rating from 704 reviews, with 50% likely to recommend and a majority of feedback unfavorable (58% unfavorable, 22% positive).
Key Takeaways for Future Customers
- Expect strong audio and no commercials but plan for higher price and membership changes described in many Sirius XM Radio reviews.
- Be prepared to track subscriptions and billing closely when activating or transferring service.
Negative Feedback / Risk Areas
- Frequent complaints about poor customer service and hard-to-reach support; many Sirius XM Radio customer complaints cite long resolution times.
- Billing errors, unexpected charges, and difficulty obtaining refunds are recurring issues.
- Cancellations and transfers of subscriptions can be confusing and time-consuming.
Positive Feedback
Users praise good sound quality, stations without commercials, and that the service itself works well when activated.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Longs, South Carolina
Constant lies and misinformation
- - I was told I could stream SiriusXM; it was false.
- - I got varying answers when trying to use XM.
- - The Platinum Service Plan was underwhelming.
Was told I could stream SiriusXM on home devices. Nothing but a lie.
Every time I attempted to try and use the XM I was told a different story. So much for the Platinum Service Plan.
Don't waste your money. In my opinion Sirius XM is nothing but a scam.
- Good music
- Scam
Preferred solution: As i was told I would like to be able to listen to Sirius XM on my Echo Dot
User's recommendation: Don't waste your money or believe anything they say.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mount Gilead, North Carolina
Cancel my account
No longer own the vehicle, a 2015 Ford pickup, and have no vehicle. I want this service. Please cancel my account.
- Good service
- Have none
Preferred solution: Cancel service
User's recommendation: Great service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mount Gilead, North Carolina
Cancellation
I no longer own the 2015 Ford pickup and want to cancel my subscription. I have no other vehicle I want this service on.
- Good service
- Impossible to easily cancel
Preferred solution: Cancel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Prospect, Kentucky
Spa channel in my car
Please let me know how to get the Spa channel working on my car. It seems to have disappeared. Hopefully, Sirius will bring it back to my car radio.
- Minimal ads and generally a nice selection - need more news
- Car radio keeps deleting my presets whenever sirius does an update
Preferred solution: Restore the Spa channel.
User's recommendation: The Spa channel was a great way to destress in traffic and it seems to be gone.
Gloversville, New York
Sirius xm update 40s on 4 50s on 5 60s on 6 70s on 7 80s on 8 90s on 9
- - 50s Gold 72: late-50s rockabilly; no B-sides.
- - 60s Gold 73: British Invasion/Motown; no B-sides.
- - Willie's Roadhouse: classic country; 61: 60s–80s.
sirius xm 50s gold channel 72 play all doo *** music play all late 50s all early 60s all rockabilly music please don't play the B-sides all songs please don't play the crooners music all songs 60s gold channel 73 play don't play the B-sides all songs play all british invasion all songs and motown music all songs willie's roadhouse all classic country play the all 60s through all 80s channel 61. playing all best music channels sirius xm thank you mark update all satellite radios streaming apps online.
Chicago, Illinois
Trani.sfer services
I'm being told that my address is incorrect, my Vin number is incorrect, and that my phone is also incorrect.
Olmsted Falls, Ohio
Credit card declined
Was told the message I received was not from SiriusXM but a scam. Glad to know that. Thanks to Kurt for his help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Finding charges on credit card never authorized.
Company fixed the issue and I have been provided with full refund. Filled out customer survey. Resulted in full refund instead of no refund.
Refused to refund $9.99 for 2 months of service never used. Automobile service was cancelled months ago.
Preferred solution: Full refund
User's recommendation: Review credit card monthly if ever used Sirius XM.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt’s getting too expensive for me $24 a month. I went to delete my account with you.
- - It was cheaper when I started.
- - Now it costs $24 a month.
- - I only use it when I'm in my car.
- - I want a better rate or deactivate my account.
When I first started, it was a lot cheaper. Now it's $24 a month. I just use it when I'm in my car, which isn't a lot, so I would like a better rate, or if I can't get that, I would just deactivate my account.
- I like a lot of the music
- Especially the 70s
Preferred solution: Price reduction
User's recommendation: Maybe
Newnan, Georgia
Customer service suck! Can’t cancel service once you get it. Almost a scam
Customer service sucks. Once you have service you cant cancel.
Almost a scam. Cant get thru on phone, chat or anything.
Portage, Indiana
I discontinued service but still charged
- - I have been with Sirius since the beginning.
- - It was good for years, but something changed and I left.
- - They still billed me after I left.
I havebeen with Sirus since the beginning. I cant tell you how badly your company has changed.
It was good for years but something has gone wrong thats why I finally left and yet they still billed me unbelievable.
What happened? To much to wright Im done.
Preferred solution: Full refund
User's recommendation: Go back to the management that created this the good old days no ***
Excellent product that works almost anywhere, with some of the worst customer service around.
- - Tried to add a discounted car and merge accounts per a mailed flyer.
- - One week in, charges and refunds are unclear; support is unhelpful.
Attempted to add a car to our plan with a discounted rate - per the flyer they sent me in the US mail, and then consolidate both cars into one login. One week has passed, and the ineptitude continues.
While Sirius is now available on both our cars, the litany of charges and refunds that now show on our account page and credit card statements is incomprehensible. Their tech support can't read the simple instructions and data requests I send, and their constant response of "We're so sorry..." is infuriating.
Yeah, they're definitely sorry. I may have to initiate dispute resolution via our state's respective attorneys general if they can't pull their heads out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to speak to a representative about my account
- - Caller wants a representative to call back now.
- - Phone line went dead and no one is reachable.
- - The caller must go through a recording to reach someone.
Somebody needs to get back on the phone and talk to me. I dont know what happened to you guys.
The phone just went to nothing and now you want a survey I need to speak to a representative now. I have to go through all this crap again just to get to a recording to talk to me so I need somebody to call me back 402297****
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
- - Unable to cancel for nearly a month due to language barriers.
- - Spoke limited English.
- - Account closed and refunded, but customer doubts it.
I have tried for almost a month to cancel the service, but no one speaks English. I ask for English and someone comes on speaking 2-3 words of English then starts speaking a foreign language that is not English.
Finally I spoke with a person that could speak a little bit of English and supposedly the account is closed and refunded.
I seriously doubt that it is done. Be careful with this company as they steal money from your bank account and refuse to refund it.
User's recommendation: Don't get
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDuring my service
I was very pleased with the representative that got me my service no hassle no problems going now I got a problem trying to get the app on my phone so have a good day and thank you so much
User's recommendation: Just be patient they will take care of you and do time and their friendly
Change service
Handled it well was smooth transition prompt services was courteous and patient . No problem taking care of transfer
User's recommendation: Get it
About
,
- Official company name: Sirius Xm Radio
- Type of Business Entity: Public
- Founder: Martine Rothblatt, David Margolese, Robert Briskman
- Foundation date: 1990
- Industry: Radio broadcasting
- Divisions: Sirius Satellite Radio, XM Satellite Radio
- Area served: United States and Canada
- Parent company: Liberty Media Corporation
- Payment methods: SiriusXM accepts Visa, Discover, MasterCard, American Express, JCB, and Diner's Club credit cards, as well as all debit cards. SiriusXM pre-paid service card can also be used
Sirius XM Radio is ranked 218 out of 6642 in Media category
USA, Worldwide, Canada
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It’s been gone for awhile, Play your own music. The same music is online…