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When my contract ended I specifically told the representative several times to not charge my card I was not interested in service. I have a car from work I drive 5 days a week, I have no commute and maybe drive 5 miles per week if lucky. The lady on the phone kept...
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3.0
#1330343
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i talked to them but they said i had it turned on. Funny i don't even use the radio as the car i bought has a factory radio in it. They said it was a radio i used in my semi and it was portable radio which i turned off i year ago. It has been in a box in storage for...
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#1328327
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I had Sirius XM for over 3 years. I bought a new car and received a 3-month trial. I tried to cancel throught the app, but it defaults to a $25/month subscription. You HAVE to call and go through several sales pitches before you can cancel, after 30 minutes I was...
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Anonymous
I am the Bullgod

They downright harass the living {{Redacted}} out of you. It's ridiculous. I think their management should crack down on those kind of tactics.

#1328247
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Sirius Xm Radio - The Sat. D.j. on from 9:30 to well it's 11:30 and he's still

Horrible music!!! Normally I listen during the week put it on Sat. This djs music selection makes you want to turn it off The Groove
#1327192
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Subscription ran out...was shopping for better less expensive PKG but got a letter dunning me for late fees and unused subscription charges...$33.30 and had no service. It's an automatic unless you call first. They'll never see another dime from me or anyone I can...
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1.0
#1326593
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I have had Sirius for 9 years and have loved it. I have never written a review but this morning I got a call from a woman saying she represented sirius and I was so upset by her behavior! She said my subscription was up and I had automatic renewal but my crefit card...
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h.kitchener
h.kitchener

She was under pressure to make a sale. When you refused to give your card number, no sale for her. Thus, the rudeness. Sirius is rather lacking in customer service but also in...

#1325613
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I would use promotions to my advantage calling each time paying the amount agreed upon for a specific amount of months stating that I did not want Auto renewal would not give them my card to charge against and to please turn my service off at the end of the agreed-upon...
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Anonymous
Beat up in Baltimore

There is no way you can eliminate the Auto-Renewal. It doesn't matter what a customer service representative tells you. It's in writing in the agreement when you start, and th...

h.kitchener
h.kitchener

I had a similar situation a few short years ago. I refused to give them a credit card number---I was not born yesterday---and the rep agreed to send a bill without imposing th...

2.6
#1323648
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If I can give the company a zero I would.I bought a new car in 2011.Call them to tranfer my life time subscrition to my 2008 Audi A6.When I got my son a car they tranfered lifetime to his to his volvo.The company transfered it again so I can lose the life time.When...
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1.0
#1323443
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Sirius Xm Radio - Horrible customer service

I bought a brand new car with a trial subscription. My radio was not working which I know had nothing to do with Siriusxm, but when I received a new radio under warrantee, they failed to give me a new trial! When I tried to resolve it I was going in circles talking with a multitude of people with no resolution. They are horrible
1.6
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#1321507
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Contact Sirius Xm Radio

Mailing Address:
SiriusXM
P.O. Box 33174
Detroit, MI 48232
Phone:
(866) 635-2349
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Sold last year 2010 car with serious radio in it, called serious radio to cancel old car radio hook up with serious and gave them new car year 2016 to add serious After one year found out they are charging me for 2 car radios each month of $38.08 for over one year. on...
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  • Fox news
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  • Rising prices
#1317512
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