Sirius XM Radio Reviews
Sirius XM Radio Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.5 star rating from 729 reviews; about 50% would recommend. Reviews show many consumers are dissatisfied, with 58% unfavorable and common mentions in Sirius XM Radio reviews of account access and signal problems.
Key Takeaways for Future Customers
- Expect good audio and no commercials for many channels.
- Be prepared for challenging account management and membership support.
- Consider subscription costs and potential billing surprises.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service responsiveness.
- Billing issues, refund requests, and payment/account access problems.
- Signal dropout and device activation troubles leading to cancellations.
Positive Feedback
Many reviewers praise sound quality, channel variety, and occasional helpful service reps who resolve issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.5 star rating from 729 reviews; about 50% would recommend. Reviews show many consumers are dissatisfied, with 58% unfavorable and common mentions in Sirius XM Radio reviews of account access and signal problems.
Key Takeaways for Future Customers
- Expect good audio and no commercials for many channels.
- Be prepared for challenging account management and membership support.
- Consider subscription costs and potential billing surprises.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service responsiveness.
- Billing issues, refund requests, and payment/account access problems.
- Signal dropout and device activation troubles leading to cancellations.
Positive Feedback
Many reviewers praise sound quality, channel variety, and occasional helpful service reps who resolve issues.
Media from reviews
New Britain, Connecticut
The symphony channel 79 has not become another worship channel
45 minutes of *** talking to your AI nonsense, trying to sign me up for another plan rather than answering my question.Then whoever did answer the phone, perhaps living in Madagascar or Malaysia, hung up on me in the middle of the call without resolving the problem.All I was asking was why the Symphony called channel with classical music was no longer on and they couldn't answer the simple question.You unexpectedly changed the channels without telling anyone, because apparently you think that's a fun thing to do, and I finally found you changed it from 79 to 68 but it took me about four hours.Stupidest business people ever ever ever ever fire everyone because your own absolutely stupid.10 times worse than crackhead barrel!
User's recommendation: If it doesn't change back to the symphony channel I'm canceling
Montgomery, Alabama
Cancel because vehicle was totaled May 17
Vehicle was totaled in an accident with a semi. Thank you for canceling so quickly. We were in the hospital for a couple of weeks and just remembered to cancel.
- Love the available stations
- None at this point
Preferred solution: Full refund
User's recommendation: Excellent company to work with
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: WHY IS IT SO HARD to access my account...
- - Hard to sign in and access my account.
- - Site pushes radio content, making my info hard to find.
- - Longtime subscriber says help is hard to reach.
Why is it so hard to access my account every time I want to look at my account or perhaps add a service? It's impossible.
I go to sign in, and the site states manage, paid all the items I want, and all the stupid site does is want to do is listen to the radio. Every time I want to access, I get really pissed off, and that's where I'm at now. You are too hard to get help. Subscriber and longtime, but it's impossible.
Your site is the worst just to get to my information. Whomever designed the site should be fired!
- Great listening
- Accessing your account
Preferred solution: make it easier to access account
User's recommendation: I like the Sirius radio but trying to access your account forget it -10
Evansville, Indiana
I'm upset
Want to continue with the rest of my life. Get well, get high, enjoy life by myself.
That is the only way to be. Don't trust anyone or anything.
- Good music
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI paid for access but have no service
Didn't have any music even though I had paid for access. You resolved it in a timely manner. I will recommend this to my friends.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Manvel, Texas
I need to discontinue the service
This company is not answering phone call ? Ive been loyal for 15 years if nobody can answer my call I need to discontinue my XM radio on my car.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sun City Center, Florida
Resolved: New car
We have had Sirius for years. Sat we got a new car.
They tried to talk me through, taking it off old car and adding to new car. Nothing I was told worked.
I found out later that new cars, (ours is a Honda), can only fet Sirius if you download the app on your phone. Each of our phones would be billedFound many angry consumers on line catting about that.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Help! Had great experience speaking with the representative who was courteous and got everything arranged for us!
Renewed subscription!! Had to update our vehicle and start a new subscription for our new vehicle! Would recommend to others!
- Love the oldies
Preferred solution: Nothing!
User's recommendation: Would recommend
Fargo, North Dakota
Resolved: Cancel subscription on vehicle and add to different vehicle.
There never was a problem in the first place, I don’t know why this was sent to me! I am very satisfied with Sirius XM!.
Nothing, I dont know why I got this. There is no problem!
I switched my subscription from my old car to my new one there was no problem.
I am sorry for the mixup. Please accept my apologie.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ferriday, Louisiana
Refund
Was told it had to come from Apple. Did you receive the money for my account twice for the coming year?
I would like to cancel my monthly payments for this year.
How do I do that?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account was being charged but its resolved
Sxm was charging me but the man on the phone helped me out I. So greatful he did. And he did great it was very quick so im very pleased.
User's recommendation: Sxm is a good company I love all the Channels great music all the time.
Newark, New Jersey
Cancel service on former car and on new car
Chatbot solved the issue
100 characters is a silly requirement when what expresses my feelings can be said in 21!
I have no idea what 100 symbols means versus 100 characters but now you are wasting my time and brain, and this all you get decreasing your score from 5 to 1!!!
Saratoga Springs, Utah
Car keeps loosing signsl
Signal keeps losing after a call, and I am going to cancel if this keeps happening. This is crazy as all FST is out.
Preferred solution: Apology
Media Expert Talks
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Las Vegas, Nevada
Billing
She gave me a discount on my service so I could keep listening and enjoying your service . Thank you
User's recommendation: Yes
Westminster, Colorado
Report fraud on my credit card
As soon as I receive my new credit card, I will update all the information, so please do not discontinue my service. Thank you.
Columbus, Ohio
Cost of service to high
Retired bill got too high for me. It got lowered so I kept it.
Then I thanked him and he said youre welcome and told me to have a great day. I said ok thanks
About
,
- Official company name: Sirius Xm Radio
- Type of Business Entity: Public
- Founder: Martine Rothblatt, David Margolese, Robert Briskman
- Foundation date: 1990
- Industry: Radio broadcasting
- Divisions: Sirius Satellite Radio, XM Satellite Radio
- Area served: United States and Canada
- Parent company: Liberty Media Corporation
- Payment methods: SiriusXM accepts Visa, Discover, MasterCard, American Express, JCB, and Diner's Club credit cards, as well as all debit cards. SiriusXM pre-paid service card can also be used
Sirius XM Radio is ranked 242 out of 6646 in Media category
USA, Worldwide, Canada
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