filters
State:
Show
City:
Show
Product:
Show
If you are a SiriusXM subscriber you already know the sound quality and audio quality from the satellites is awful! Car stereos have awful sound with SiriusXM.. I have complained numerous times and I know many other people have complained a lot about the sound quality...
Read more
1.1
#1494373
Reply to reviews

Sirius Xm Radio in Austin, Texas - Very poor reception for 3 weeks hard to cancel subscription

The only suggestion from Sirus is resend signal everyday for 3 weeks or buy a new radio
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1488921
Reply to reviews
I have tried to cancel the service and it has been impossible. The company Sirius XM has a methodology to abuse of the customers at the moment of the cancellation. They will ask you about the reasons for the cancellation but in reality what they do is to spend time by...
Read more
h.kitchener
h.kitchener

They got the new card number because your card issuer allowed them to bill the new card even tho the old one was cancelled. Complain and dispute the charge with the card issue...

1.0
I didn't like
  • To recommend this service
  • Customer relations
#1488164
Reply to reviews

Sirius Xm Radio - Fraudulent charges

After two years without xm Sirius, card was charged erroneously. Pretty sure that’s fraud
1.0
Details
Style and Design
#1486615
Reply to reviews

Sirius Xm Radio - Not worth a ***

They’ve pulled my nascar channel, now I’ll get the last laugh
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1483798
Reply to reviews

Sirius Xm Radio - Pissed off customer

Both my radios have been changed to XM without my acknowledgement
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1483784
Reply to reviews
I was billed for service AFTER I called and cancelled the service. They owe me over $300. The customer service department is ridiculous! I will NEVER use them again!!!
Read more
Anonymous
T395386t

I agree with you, i just concealed my services with them and it was hard to make them understand what i wanted, the girl keep on trying to sell more, all i asked her is to con...

1.0
#1483130
Reply to reviews

Sirius Xm Radio - Incompetence at every level!

The bozos at Sirius (Philippine and American) accidentally locked me out of my SIRIUS XM app on my iPhone 6s, and there is no way to reset the username or password (we’ve even tried deleting the app, then re-installing it). This prevents me from listening to my primary means of why I subscribe (to stream news and music through my mobile device) and, what’s sad, I just made them another payment hours earlier. Sirius XM’s customer service and technical support dep’t really SUCKS, and I’d give anything to have the financial backing to start-up a competitor!
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
I liked
  • Ability to tune-in to the audio of tv network news programs
I didn't like
  • Anything that involved their employees
#1481256
Reply to reviews
I 100 percent agree with the people who are posting about the horrible audio and sound quality on the car radios when you subscribe. The signal coming from the satellites is awful. It sounds terrible and really cheap. It sounds worse than AM radio or a transistor...
Read more
1.1
#1479318
Reply to reviews

Contact Sirius Xm Radio Customer Service

Mailing Address:
SiriusXM
P.O. Box 33174
Detroit, MI 48232
Phone:
(866) 635-2349
More

Sirius Xm Radio Products and Services Reviews

Sirius Xm Radio - Illegal billing practice

I purchased a new truck in 2018 which had xm radio activated. They service ended, xm was shut off and later I received an e-mail stating they would reactivate my service for 6 months at $30. When I called they said I had an outstanding bill of $41. I told them I purchased the truck new and it had the service provided by the dealership and I had not authorized the initial service or anyone to extend the service. They would not listen and demanded I pay the $41 before they would honor the internet e-mail. I spoke with Benjamin.
1.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I didn't like
  • Not honoring e-mail pricing
  • False billing
  • Unauthorized charge
#1478792
Reply to reviews