Sirius XM Radio
Sirius XM Radio Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sirius XM Radio reviews show a 2.5 star rating from 706 reviews, 50% would recommend, with 58% unfavorable and 22% positive; consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Expect good sound and ad‑free channels but consider the high price when comparing subscriptions and membership options.
- Have account details ready; some transfers and renewals can be smooth when handled correctly.
Negative Feedback / Risk Areas
- Recurring customer complaints about customer service and tech support quality.
- Frequent billing issues, unauthorized charges, and many requests for refunds and cancellation problems.
Positive Feedback
Many users praise the core service: reliable reception, variety of channels, and enjoyable listening experience.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sirius XM Radio reviews show a 2.5 star rating from 706 reviews, 50% would recommend, with 58% unfavorable and 22% positive; consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Expect good sound and ad‑free channels but consider the high price when comparing subscriptions and membership options.
- Have account details ready; some transfers and renewals can be smooth when handled correctly.
Negative Feedback / Risk Areas
- Recurring customer complaints about customer service and tech support quality.
- Frequent billing issues, unauthorized charges, and many requests for refunds and cancellation problems.
Positive Feedback
Many users praise the core service: reliable reception, variety of channels, and enjoyable listening experience.
Media from reviews
Upper Marlboro, Maryland
Cancel subscription
We cancelled a car that we were no longer using. The service is appreciated on our other vehicles and we are pleased to have Sirius XM as we travel each day.Se
User's recommendation: Maintain your subscription with Sirius XM because you will appreciate the many stations you are able to access
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fontana, California
Radio doesn’t connect
- - There were disconnections from your call center.
- - I am unable to locate my account.
- - Customer support is poor at every level.
I'm 2 hours in. Your people can't hear me.
Imagine investing two hours and getting nowhere to connect my radio. Disconnections from your call center.
Inability to find my account. Your customer support sucks at every level.
- Great when it works
- Sleazy pricing policies poor customer supprt
Preferred solution: cancelled
User's recommendation: don’t go near this company
Key West, Florida
Great service
Everything requested has been completed and waiting for the final credit. I have several radios and never have any issues.
Thanks as always
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Longs, South Carolina
Constant lies and misinformation
- - I was told I could stream SiriusXM; it was false.
- - I got varying answers when trying to use XM.
- - The Platinum Service Plan was underwhelming.
Was told I could stream SiriusXM on home devices. Nothing but a lie.
Every time I attempted to try and use the XM I was told a different story. So much for the Platinum Service Plan.
Don't waste your money. In my opinion Sirius XM is nothing but a scam.
- Good music
- Scam
Preferred solution: As i was told I would like to be able to listen to Sirius XM on my Echo Dot
User's recommendation: Don't waste your money or believe anything they say.
Meridianville, Alabama
Resolved: Need to change radio
Old radio low volume nothing else to say cannot come up with 100 symbols.
- Clear signal
Preferred solution: Tovio radio to start making home units
User's recommendation: Tech was really nice!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mount Gilead, North Carolina
Cancel my account
No longer own the vehicle, a 2015 Ford pickup, and have no vehicle. I want this service. Please cancel my account.
- Good service
- Have none
Preferred solution: Cancel service
User's recommendation: Great service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mount Gilead, North Carolina
Cancellation
I no longer own the 2015 Ford pickup and want to cancel my subscription. I have no other vehicle I want this service on.
- Good service
- Impossible to easily cancel
Preferred solution: Cancel
Houston, Texas
Charges
I need to delete the account and get the credit I was charged for the account I never opened. Car not even in my name.
- Charging without ownership
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Prospect, Kentucky
Spa channel in my car
Please let me know how to get the Spa channel working on my car. It seems to have disappeared. Hopefully, Sirius will bring it back to my car radio.
- Minimal ads and generally a nice selection - need more news
- Car radio keeps deleting my presets whenever sirius does an update
Preferred solution: Restore the Spa channel.
User's recommendation: The Spa channel was a great way to destress in traffic and it seems to be gone.
Gloversville, New York
Sirius xm update 40s on 4 50s on 5 60s on 6 70s on 7 80s on 8 90s on 9
- - 50s Gold 72: late-50s rockabilly; no B-sides.
- - 60s Gold 73: British Invasion/Motown; no B-sides.
- - Willie's Roadhouse: classic country; 61: 60s–80s.
sirius xm 50s gold channel 72 play all doo *** music play all late 50s all early 60s all rockabilly music please don't play the B-sides all songs please don't play the crooners music all songs 60s gold channel 73 play don't play the B-sides all songs play all british invasion all songs and motown music all songs willie's roadhouse all classic country play the all 60s through all 80s channel 61. playing all best music channels sirius xm thank you mark update all satellite radios streaming apps online.
Chicago, Illinois
Trani.sfer services
I'm being told that my address is incorrect, my Vin number is incorrect, and that my phone is also incorrect.
Olmsted Falls, Ohio
Credit card declined
Was told the message I received was not from SiriusXM but a scam. Glad to know that. Thanks to Kurt for his help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Finding charges on credit card never authorized.
Company fixed the issue and I have been provided with full refund. Filled out customer survey. Resulted in full refund instead of no refund.
Refused to refund $9.99 for 2 months of service never used. Automobile service was cancelled months ago.
Preferred solution: Full refund
User's recommendation: Review credit card monthly if ever used Sirius XM.
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt’s getting too expensive for me $24 a month. I went to delete my account with you.
- - It was cheaper when I started.
- - Now it costs $24 a month.
- - I only use it when I'm in my car.
- - I want a better rate or deactivate my account.
When I first started, it was a lot cheaper. Now it's $24 a month. I just use it when I'm in my car, which isn't a lot, so I would like a better rate, or if I can't get that, I would just deactivate my account.
- Especially the 70s
- I like a lot of the music
Preferred solution: Price reduction
User's recommendation: Maybe
Newnan, Georgia
Customer service suck! Can’t cancel service once you get it. Almost a scam
Customer service sucks. Once you have service you cant cancel.
Almost a scam. Cant get thru on phone, chat or anything.
Portage, Indiana
I discontinued service but still charged
- - I have been with Sirius since the beginning.
- - It was good for years, but something changed and I left.
- - They still billed me after I left.
I havebeen with Sirus since the beginning. I cant tell you how badly your company has changed.
It was good for years but something has gone wrong thats why I finally left and yet they still billed me unbelievable.
What happened? To much to wright Im done.
Preferred solution: Full refund
User's recommendation: Go back to the management that created this the good old days no ***
About
,
- Official company name: Sirius Xm Radio
- Type of Business Entity: Public
- Founder: Martine Rothblatt, David Margolese, Robert Briskman
- Foundation date: 1990
- Industry: Radio broadcasting
- Divisions: Sirius Satellite Radio, XM Satellite Radio
- Area served: United States and Canada
- Parent company: Liberty Media Corporation
- Payment methods: SiriusXM accepts Visa, Discover, MasterCard, American Express, JCB, and Diner's Club credit cards, as well as all debit cards. SiriusXM pre-paid service card can also be used
Sirius XM Radio is ranked 227 out of 6637 in Media category
USA, Worldwide, Canada
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It’s been gone for awhile, Play your own music. The same music is online…