Sirius XM Radio
Sirius XM Radio Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sirius XM Radio has a 2.5 star rating from 711 reviews; 50% would recommend. Rating skewed negative (58% unfavorable, 22% positive). Consumers mostly dissatisfied.
Key Takeaways for Future Customers
- Check Sirius XM Radio reviews for recurring mentions of customer service before subscribing.
- Watch pricing and ask about discounts if you are on a fixed income or multi-radio membership.
- Expect good sound and no commercials on many channels.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service and long hold times.
- Billing issues, unexpected charges, refund requests, and trouble cancelling subscriptions.
- Problems with account transfers, device connections, and tech support.
Positive Feedback
Many praise audio quality, no commercials, diverse channels, and some helpful agents who resolve billing or transfer issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sirius XM Radio has a 2.5 star rating from 711 reviews; 50% would recommend. Rating skewed negative (58% unfavorable, 22% positive). Consumers mostly dissatisfied.
Key Takeaways for Future Customers
- Check Sirius XM Radio reviews for recurring mentions of customer service before subscribing.
- Watch pricing and ask about discounts if you are on a fixed income or multi-radio membership.
- Expect good sound and no commercials on many channels.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service and long hold times.
- Billing issues, unexpected charges, refund requests, and trouble cancelling subscriptions.
- Problems with account transfers, device connections, and tech support.
Positive Feedback
Many praise audio quality, no commercials, diverse channels, and some helpful agents who resolve billing or transfer issues.
Media from reviews
Utopia, Texas
Bank denied because of out of country acct. Where are you located. T
Bank denied. Because you are located in the ***.
Is this true?
I need to cancel my subscription. May *** for Guardio.
I am located in
Evansville, Indiana
I'm upset
Want to continue with the rest of my life. Get well, get high, enjoy life by myself.
That is the only way to be. Don't trust anyone or anything.
- Good music
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sun City Center, Florida
New car
- We had Sirius for years, but transferring to our new Honda failed.
- New cars require the Sirius app on your phone; each device would be billed.
We have had Sirius for years. Sat we got a new car.
They tried to talk me through, taking it off old car and adding to new car. Nothing I was told worked.
I found out later that new cars, (ours is a Honda), can only fet Sirius if you download the app on your phone. Each of our phones would be billedFound many angry consumers on line catting about that.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Louis, Missouri
Billing
- The staff was helpful and resolved my issue quickly, and I recommend Sirius XM with excellent plans and prices and the '60s channel 73 for oldies.
Extremely helpful agent. My problem was taken care of immediately, and I recommend Sirius XM to everyone.
Their plans are excellent, and I enjoy listening to my favorite channel, which is the '60s on channel 73.
If you like oldies, that's the channel for you. The prices for their plans are excellent, and the agents are always there to help with any problems.
- Always great listening
- But just call them
- Plans can change without notice
Preferred solution: Price reduction
User's recommendation: Always choose Sirius XM
New Albany, Ohio
Radio turned off and payment is not due until 6/5/26. I am on the road and will not be home until tomorrow so would like to be able to still listen.
My in-car [PERSON_NAME] is turned off as of this morning. My email says my payment is not due until 6/5/26.
My account ends in 1642.
I will be home tomorrow but would like to listen to the radio while driving. I have not been home in over a week, so I could not get the mail to check for a bill but am intending to pay it when I get back.
- Easy listening
Preferred solution: My in car Sirius Radio turned on.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot worth a dam
my experience with XM RADIO NOTHING GETS DONE BUT A LOT OF TALKING B/S, AND YOU HAVE TO WAIT SO LONG TO GET A LIVE PERSON , THATS WHY I'M DROPPING ONE OF MY SERVICES WITH YALL ON MY 2017 NISSAN MAXIMA
Meridianville, Alabama
Resolved: Need to change radio
Old radio low volume nothing else to say cannot come up with 100 symbols.
- Clear signal
Preferred solution: Tovio radio to start making home units
User's recommendation: Tech was really nice!
Normal, Illinois
Need to connect SiriusXM to my motorcycle
I was not able to get my issue resolved. I need to cancel my account with my 2012 *** and add a new service to my 2020 Harley Davidson motorcycle.
Preferred solution: My service connected
Chicago, Illinois
Can not pay my bill. I have tried several times with two different cards what should I do
I tried to enter 2 cards to pay my bill several times today maybe 10 to 15 times. I could not get you to accept either card.
I tried to talk with someone her voice was so soft that I couldn't hear her.
I ask her to raise her volume I had already had my cell volume as high at could go. I will miss not having sirius .
Preferred solution: To pay my bill. I cannot get you to accept either card. So just cancel.me.
User's recommendation: Nothing
Ypsilanti, Michigan
Account discount
I noticed a big payment is coming soon, and I'm looking for additional savings for my service. I'm retired and finding the cost a little high. I'm a loyal customer with three radios in service.
- Good choices of music information and sports
Preferred solution: Price reduction
Ypsilanti, Michigan
Account discount
Looking for additional discount for my service..loyal customer. I'm retired and need some cost saving with my radio.plan. I noticed that a big payment is coming to my credit card soon so I need to talk to an agent asap
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fontana, California
Radio doesn’t connect
- There were disconnections from your call center.
- I am unable to locate my account.
- Customer support is poor at every level.
I'm 2 hours in. Your people can't hear me.
Imagine investing two hours and getting nowhere to connect my radio. Disconnections from your call center.
Inability to find my account. Your customer support sucks at every level.
- Great when it works
- Sleazy pricing policies poor customer supprt
Preferred solution: cancelled
User's recommendation: don’t go near this company
Canonsburg, Pennsylvania
Switch service in cars
She was very cordial and cooperative and helped me resolve my issue very well. She was also extremely patient.
- Good selection of radio materials
- Increasing bills
User's recommendation: Good
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
Rensselaer, New York
Billing
Could not find a number to talk to a live customer service agent regarding my bill
I was unable to contact anyone regarding my billing problem. All I want is a phone number to call customer service and I cannot find one anywhere. Good luck good luck
User's recommendation: Good luck
Upper Marlboro, Maryland
Cancel subscription
We cancelled a car that we were no longer using. The service is appreciated on our other vehicles and we are pleased to have Sirius XM as we travel each day.Se
User's recommendation: Maintain your subscription with Sirius XM because you will appreciate the many stations you are able to access
Key West, Florida
Great service
Everything requested has been completed and waiting for the final credit. I have several radios and never have any issues.
Thanks as always
About
,
- Official company name: Sirius Xm Radio
- Type of Business Entity: Public
- Founder: Martine Rothblatt, David Margolese, Robert Briskman
- Foundation date: 1990
- Industry: Radio broadcasting
- Divisions: Sirius Satellite Radio, XM Satellite Radio
- Area served: United States and Canada
- Parent company: Liberty Media Corporation
- Payment methods: SiriusXM accepts Visa, Discover, MasterCard, American Express, JCB, and Diner's Club credit cards, as well as all debit cards. SiriusXM pre-paid service card can also be used
Sirius XM Radio is ranked 235 out of 6635 in Media category
USA, Worldwide, Canada
Brands Related to Sirius XM Radio
Companies Similar to Sirius XM Radio
Spotify
“Was charged may 7th May 30th and June 2nd its not showing on Spotify history but is on the card it took...“
Iheartradio
“You fired ***. He had to be near the top in ratings for morning radio. Now *** and ***. I can't take it...“
TuneIn
“I am still getting ads when I listen and cannot unsubscribe and receive a refund. I would like to have...“
Amazon Music
“You can never speak to a real person. You can only chat. The person at Amazon is not trained and did not...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.