Sirius XM Radio
Sirius XM Radio Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sirius XM Radio has a 2.5 star rating from 722 reviews; 51% would recommend. Consumers are mostly dissatisfied and 47% request better customer service; many ask for refunds or billing help.
Key Takeaways for Future Customers
- Service and sound quality are praised but read Sirius XM Radio reviews for mixed experiences.
- Expect issues with billing and refunds; confirm subscription charges and membership terms.
- Be prepared for variable customer service response times when transferring or canceling subscriptions.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service and long waits.
- Billing errors, unexpected charges, and refund disputes reported.
- Problems with account transfers, app payment updates, and radio signal interruptions.
Positive Feedback
No commercials, good sound, enjoyable music and many satisfied subscribers who had smooth transfers and quick issue resolution.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sirius XM Radio has a 2.5 star rating from 722 reviews; 51% would recommend. Consumers are mostly dissatisfied and 47% request better customer service; many ask for refunds or billing help.
Key Takeaways for Future Customers
- Service and sound quality are praised but read Sirius XM Radio reviews for mixed experiences.
- Expect issues with billing and refunds; confirm subscription charges and membership terms.
- Be prepared for variable customer service response times when transferring or canceling subscriptions.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service and long waits.
- Billing errors, unexpected charges, and refund disputes reported.
- Problems with account transfers, app payment updates, and radio signal interruptions.
Positive Feedback
No commercials, good sound, enjoyable music and many satisfied subscribers who had smooth transfers and quick issue resolution.
Media from reviews
Westminster, Colorado
Report fraud on my credit card
As soon as I receive my new credit card, I will update all the information, so please do not discontinue my service. Thank you.
Montgomery, Alabama
Cancel because vehicle was totaled May 17
Vehicle was totaled in an accident with a semi. Thank you for canceling so quickly. We were in the hospital for a couple of weeks and just remembered to cancel.
- Love the available stations
- None at this point
Preferred solution: Full refund
User's recommendation: Excellent company to work with
Evansville, Indiana
I'm upset
Want to continue with the rest of my life. Get well, get high, enjoy life by myself.
That is the only way to be. Don't trust anyone or anything.
- Good music
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sun City Center, Florida
Resolved: New car
We have had Sirius for years. Sat we got a new car.
They tried to talk me through, taking it off old car and adding to new car. Nothing I was told worked.
I found out later that new cars, (ours is a Honda), can only fet Sirius if you download the app on your phone. Each of our phones would be billedFound many angry consumers on line catting about that.
Fargo, North Dakota
Resolved: Cancel subscription on vehicle and add to different vehicle.
There never was a problem in the first place, I don’t know why this was sent to me! I am very satisfied with Sirius XM!.
Nothing, I dont know why I got this. There is no problem!
I switched my subscription from my old car to my new one there was no problem.
I am sorry for the mixup. Please accept my apologie.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Help! Had great experience speaking with the representative who was courteous and got everything arranged for us!
Renewed subscription!! Had to update our vehicle and start a new subscription for our new vehicle! Would recommend to others!
- Love the oldies
Preferred solution: Nothing!
User's recommendation: Would recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ferriday, Louisiana
Refund
Was told it had to come from Apple. Did you receive the money for my account twice for the coming year?
I would like to cancel my monthly payments for this year.
How do I do that?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account was being charged but its resolved
Sxm was charging me but the man on the phone helped me out I. So greatful he did. And he did great it was very quick so im very pleased.
User's recommendation: Sxm is a good company I love all the Channels great music all the time.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Owings Mills, Maryland
Station not working, it said signal was already sent
I was upset. thought my account had been canceled. I checked my account it was still active, so I called support and they fixed everything immediately in a professional way.
Thank you
User's recommendation: Call when’s there a problem you will receive help
Elmo, Missouri
Add another vehicle
I want to add another vehicle, a 2004 Silverado, to my existing plan. Just adding another vehicle is all.
Preferred solution: Add another vehicle
Minneapolis, Minnesota
No service
Your app wont let me update my payment whu am i charged so much?
I mafe a #$200 payment less than a year ago why is my service stopped all the time
I
Preferred solution: Turn my service back on
Sevierville, Tennessee
Buying a new car, need to transfer my service
Call was good. They gave me general instructions for DIY installation once I have the vehicle. The service rep was polite.
- Like the variety ofchannel access and signal strength
- Little pricey
Preferred solution: Smoothe transition of service
User's recommendation: Worth a call
Yangon, Yangon
The music is awesome that they play but it’s horrible how it’s always cutting out.. every time a good song come on, there it goes again! Can never listen to a full song…
- - The staff did not ask why I was discontinuing; the process was easy but they should inquire reasons to improve the service.
Customer service did not even ask why I wanted to discontinue my service they didnt even ask you think they wouldve asked why I wanted to discontinue but nope, all they did was discontinue it and give me my confirmation number. It was easy, but I think they should still ask why in order to improve the service. They need to find out why people want to discontinue the service.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
- - The staff was helpful and resolved my issue quickly, and I recommend Sirius XM with excellent plans and prices and the '60s channel 73 for oldies.
Extremely helpful agent. My problem was taken care of immediately, and I recommend Sirius XM to everyone.
Their plans are excellent, and I enjoy listening to my favorite channel, which is the '60s on channel 73.
If you like oldies, that's the channel for you. The prices for their plans are excellent, and the agents are always there to help with any problems.
- Always great listening
- But just call them
- Plans can change without notice
Preferred solution: Price reduction
User's recommendation: Always choose Sirius XM
Detroit, Michigan
Cancel my subscription.
Everything went well. 5 stars!
I love the music stations and the sports stations.
I will recommend it to everyone. Thank you.
Grain Valley, Missouri
*** poor
*** poor job and I'm not happy. My radio is shut off. I'm just typing because you need a hundred words
About
,
- Official company name: Sirius Xm Radio
- Type of Business Entity: Public
- Founder: Martine Rothblatt, David Margolese, Robert Briskman
- Foundation date: 1990
- Industry: Radio broadcasting
- Divisions: Sirius Satellite Radio, XM Satellite Radio
- Area served: United States and Canada
- Parent company: Liberty Media Corporation
- Payment methods: SiriusXM accepts Visa, Discover, MasterCard, American Express, JCB, and Diner's Club credit cards, as well as all debit cards. SiriusXM pre-paid service card can also be used
Sirius XM Radio is ranked 237 out of 6643 in Media category
USA, Worldwide, Canada
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