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In their latest shuffling of channel content, Sirius removed Classic Pops from its radio lineup and made it online only. This means that I can't hear the music while driving, which is where I want it. Pops was my favorite channel and the main reason why I subscribed in...
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Anonymous
Edward J Haskell

I will not renew my subscription to Sirius XM. Removing channel 75 was terrible, but then Sirius employed the shady explanation that they were combining Pops with Symphony Hal...

Anonymous
Ernest

I cancelled my subscription as this was the only station (Light Classical) I listened to. Waiting for them to bring it back, will renew only then

#511873
Reply to reviews
I have been a loyal XM radio listener for years. Now, I am mad as *** and will do all that I can punish XM Radio for treating me this way. Here is my horror situation in a capsule. Considering the new economic realities, my XM Satellite Radio yearly subscription was...
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Anonymous
Experienced XM Customer

Contact your credit card company. They can stop paying XM.

Anonymous
Anonymous

I am unsure what to do. Bought a new car that came with a free 3 month trial which I have never activated but I am now one month in and they are sending me emails as if I acce...

#218872
Reply to reviews
I inquired of customer service the basis for its programming decision to drop its Escape channel. I was initially advised that the channel was dropped to make way for new channels, as if there was some relevant limitation on bandwidth. When I challenged this...
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Anonymous
***o

Sad

Anonymous
Anonymous

I'm ready to cancel our XM. I can't find any station that has music I like.

1.0
I didn't like
  • Customer service rep and lack of integrity by company
#679266
Reply to reviews

Sirius Xm Radio - Negotiations

Sirius Xm Radio
#1158212
Tried calling but got the machine
Comment
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Sirius Xm Radio - Home Sirus XM radio sets in a dock

Sirius Xm Radio
#1144692
2.9
Details
Home Sirus XM radio that sits in sound dock has been replaced twice and we are on third one. Cost $70.00 and probably won't last 6 months. Dock is never moved, bumped, etc. Radio just decides to not work. Junk! When this one dies we are not replacing.
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Advertised vs Delivered
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Coverage Area
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Sirius Xm Radio - Very smooth, but the beeps....

Sirius Xm Radio
#1133638
3.5
Details
Call went very well, transfered service from one unit to another, in less than five minutes. My only issue is with the beeps, the beeps that you hear every minute or so while the call is being recorded, made hearing a bit difficult.
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Sirius Xm Radio - Horrible nightmare

Sirius Xm Radio
#1155177
Try to cansel. Give you the run a around so they dont have to do it.
Comment
Show
People, people! Complaining about companies that engage in deceptive practices won't help you after the fact (but thanks for sharing, so those of us who might otherwise have been unaware are brought into the loop.) The answer is to fight fire with fire--which is to...
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Anonymous
Anonymous

Didn't work with prepaid $100 Visa for me either. It initially seemed to accept it (though not charged) but the sent an email that there is a problem with payment method.

Anonymous
Anonymous

actually I have a prepaid visa right now in front of me for $100. I have two offers from sirius to reactivate my account for $25 each car. Card does not work. Did live chat wi...

3.7
I liked
  • Howard stern
  • 25 dollars for six months
I didn't like
  • Horrible customer service
#619593
Reply to reviews
I called today 12-Jun-12 to remove auto-renewal from account. I got the transfered several times, waited 20 minutes between transfers, repeate my account information several times. Final I was transferred to "Cancellation" department, the person in this department...
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Anonymous
Anonymous

This company is crooked

Anonymous
Anonymous

There are a number of companies that bill fraudulently.Sometimes the best method is to contact your credit card company and get a new card number.

#324458
Reply to reviews
What happened to the music offerings of Channel 69. Of late the channel is playing Barbara Streisand "aud nauseum". I see on the SiriusXM website this channel has been converted to a "Barbara Streisand channel". Can't imagine whatever prompted Sirius to make this...
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Anonymous
Anonymous

Do you play Christmas music during the holidays? Starting when for how long and how often?

Anonymous
Anonymous

Am I glad it's back. Only reason I subscribed MANY years ago. I was not going to renew.

3.0
#539371
Reply to reviews
They automatically charged my credit card. I called the same day to cancel service. The person assured me it was cancelled and would be refunded within 3 days. After a week I called again and this person said their notes just said I called previously about a charge...
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Anonymous
Dixie Recht

Actually Elmer-they charged my credit card above and beyond the usual monthly rate without my approval. Many times. This was during my normal bill cycle before my renewal peri...

Anonymous
Elmer in Ho-ho-kus

Although it's not really a good business practice, it's in the user agreement that they will automatically renew at the current rate. I personally do not have a credit card o...

1.0
I didn't like
  • Lying about my seervice being cancelled
#1149223
Reply to reviews
I just left SiriusXM and I'm so glad I did. I can't believe I paid for that kind of garbage service. Their sound quality on the radio in my car is poor at best. The songs sound horrible-they sound like AM radio and cheap streaming. FM has much better audio quality....
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1.0
I didn't like
  • Fradulent card charges
  • Horrible customer service
  • Terrible audio quality
#1151805
Reply to reviews
On 1/3/2018 I received an email from Sirius/ XM That on 2/15/18 the music royalty fees would increase from 13.9 to 19.1 percent and of course they blames a decision on the government. When I wanted to cancel account they were ready to make a deal. I said no and wanted...
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2.7
I liked
  • Radio classics
I didn't like
  • Howard stern
#1161878
Reply to reviews
SXM Management.., Please say you will reconsider taking away our ESCAPE Channel 69 from Sirius/XM Direct listening. We've been XM and then Sirius/XM customers for approximately 20 years, and Escape has been the only channel we listen to CONSTANTLY... ( I forget what...
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Anonymous
Anonymous

Escape 69 was the main reason I even subscribed to Sirius XM in the first place. After they went off the air in August, I sent them three e-mails but never received the court...

Anonymous
Anonymous

We have used it in our restaurant for years also. Perfect background music. After buying a tabletop player so that I could run it though my restaurant and changing my account ...

#679133
Reply to reviews