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Resolved
After receiving non stop calls from SiriusXM for months I spoke with one of their reps who offered me what I thought was a good deal and signed up. Then the company added a ton of fees that weren't mentioned and finally I've been informed that my account doesn't...
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1.0
#1311866
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Resolved
I called them and asked whether or not I could transfer my lifetime portable radio account to a truck with built in sirius radio that was due to expire in a couple months and what it would cost. They took it upon themselves to transfer my portable account to the new...
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3.1
#1034140
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Resolved
Call Sirius to discuss subscriptions and talk to person after person in the Philippines with names such as Jenny,Amanda but Mark spoke decent English and did not hang up etc. They DO NOT KNOW WHAT THEY ARE DOING. This is so sad because these are not real names. If...
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2.0
I didn't like
  • Customer service
  • Outsourcing of customer service
#930006
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Resolved
Sirius Xm Radio - Three calls, two lies and one radio still working
Sirius Xm Radio - Three calls, two lies and one radio still working
I called today 8-28-16 and spoke to a CS rep to cancel my subscription. I told him not to even bother with the BS hard sell of other offers, because even if the company paid ME to listen I wouldn't do it. I didn't want the service anymore, period. No more reasons...
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azuka
azuka

You sound like an irrational customer to me. You started out fine, and they canceled your service and gave you a refund. What difference does it make if it's still possibl...

#908761
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Resolved
I was sitting at my desk and doing my monthly bills and I noticed a bill from Sirius Radio was due on the 15th well I due my bills on the 3rd as per I been doing for 45 Years, I called them to cancel service because 43.00 to have the service is to much money to start...
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Anonymous
Anonymous

What is on your nose??

1.0
I liked
  • Radio service
I didn't like
  • Sales tactics
  • Horrible customer service
  • Hassle of service cancellation
#599315
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Resolved
All the replys say to call Siriusxm Why All you get is some BOZO that can say refresh your radio. Can never find the account take for ever and then refresh Your radio. With all the free stuff on internet And phone getting internet everywhere WHO NEEDS THIS *** ...
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slorider1
slorider1

Sirius had a sales rep call me. He didn't try to sell anything to me. We dealt with the issue I was having and resolve it quickly. I have his email. So now I can email hi...

SXM_Help
SXM_Help

Hi there - We are sorry to hear about your frustraiting experience. We would like the opportunity to assist. Send us an email with yoru contact info to sxm_help@siriusxm....

#364797
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Contact Sirius Xm Radio

Mailing Address:
SiriusXM
P.O. Box 33174
Detroit, MI 48232
Phone:
(866) 635-2349
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Sirius Xm Radio Products and Services