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I have had several cars that had the free trial of SiriusXM and for the most part enjoyed them but would not subscribe. The value just isn't there for me. Remember that Sirius and XM were separate satellite radio companies from which we could (maybe) expect competition...
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h.kitchener
h.kitchener

the idea of satellite radio is a good one, especially for those who drive alot and are constantly losing the signal from local stations. However, Sirius/XM has some serious pr...

1.6
I liked
  • Music channels
  • Three channels
I didn't like
  • Horrible customer service
#1131928
Reply to reviews
Like some of the other reviewers said, siriusxm sound quality on car radios and home units is not good at all. They claim its mp3 or cd quality, but it truly sounds like AM radio or record quality at best. A lot of times you have to turn a song up almost all the way to...
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Anonymous
John Gullbunny

I agree their sound quality is terrible. There is no bass or treble and their streaming is way too compressed. They never fix it either. On the talk stations, you can barely ...

1.4
#1131608
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After being a loyal 2 car customer since 2006 .... I am done with this bait & switch lifetime subscriptions ... when XM merged with Sirius ... they found loopholes and reasons not to honor :lifetime" subscriptions .... who keeps a car for life? .... the average person...
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Anonymous
J. Doucette

They told me we could transfer our subscription 3 times, they have the record of us transferring it once. Now all they are offering me a free 2 month trial. I had to trade m...

Anonymous
William Winegard

I am having pretty much the same problem.I was told at the time of purchase, that I would be allowed to change radios three times at no charge.As resent as 11/05/2017, a tech ...

2.3
I liked
  • Good channels
I didn't like
  • Loopholes and misleading subscription
#1127569
Reply to reviews

Sirius Xm Radio - HORRIBLE

Sirius Xm Radio
#1121091
1.0
Details
Sold my car and they wont cancel my subscription. Keep getting calls saying that im accuring a renewal balance. This is outrageous. Customer care is in another country by foreigners reading a script that im on the phone with for an hour getting a run around.
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Sirius Xm Radio - Beatles Channel

Sirius Xm Radio
#1119174
I love listening to 60s on 6 but why do they keep playing obscure old Beatles songs they are terrible and if people want to hear that crap they can tune to the Beatles Channel!!!
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Sirius Xm Radio - Sports Chanel’s fade in and out

Sirius Xm Radio
#1118553
1.0
Details
I have called there listener care line multiple times with the same result. They send a refresh signal and it doesn’t help. This problem is in both my cars and in friends cars also. They have very poor support
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Sirius Xm Radio - TERRIBLE CUSTOMER SERVICE!!!

Sirius Xm Radio
#1113743
1.0
Details
I have been having issues with both vehicles for several weeks. I finally had time to call, and was blamed for both of my radios having reception issues. I called 3x, and was increasingly more dissatisfied with each "Listening" representative I spoke with...
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Well today is the last day I'm going to have siriusxm. I am tired of paying good money to hear the same songs over and over. Your channels need more variety. Plus I don't think its fair how you have a lot of online channels that are popular, but you refuse to add them...
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Anonymous
Allison Beamer

I totally agree with you. The sound quality on my car radio is terrible. The tone and bass don't even sound right. Ive called them about it numerous times and all they do is s...

1.0
I liked
  • Very little
I didn't like
  • Bad sound quality
#1125660
Reply to reviews
I dont know or understand how you guys are still in business. I think its total B.S. how you have so many channels available online and on the app that are good, but never add them to your radio lineup in cars or home units. I mean we pay for that service to, so those...
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Anonymous
Fred Bingham

I agree with anonymous. Their service and sound quality is horrible. No variety on the stations either.

Anonymous
Anonymous

The reason they are still in business is because the government allowed them to buy out their competition.When you have/are a monopoly, you can do as you *** please.

1.0
#1122649
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I've been a Sirius customer since their inception and enjoyed the product immensely. However, their pricing policies have become extremely deceitful. Example: I paid $112 dollars in April for one years service for my wife's BMW. In July, I questioned them about...
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1.0
I didn't like
  • Pricing policy
#1121047
Reply to reviews
July 21, 2017, I called Sirius XM Radio to ask them to transfer my radio package to my new car. I was told that my new car came with a "free trial" package and was asked if I'd like to take advantage of that. The representative made it sound beneficial for me to take...
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1.0
I didn't like
  • Deceitful practices and outright lies
#1120016
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This company has to have the absolute worst customer service of any company I've ever dealt with. You can't understand them because they are all foreign, they are argumentative when you try to cancel your service, they are condescending and talk down to you, they...
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1.0
I didn't like
  • Poor sound quality
  • Foreign customer service
  • No song variety
#1119198
Reply to reviews
Whatever you do, avoid Siriusxm satellite radio at all costs. I don't understand how they expect people to pay for the kind of service (or lack of) that they provide. You will hear the same music time and time again no matter what station you listen to. They need to...
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Anonymous
John Vohnert

I totally agree, the sound quality is awful on my radio too. On the app, it sounds pretty decent. Their streaming quality over radios is garbage. I also think they play too m...

1.4
I liked
  • No contracts
I didn't like
  • Foreign customer service
  • Pushy customer service
  • Sound quality
#1115396
Reply to reviews
I am so done with Siriusxm radio. The sound quality on my car radio is awful. It sounds like I'm streaming music from a third world country or like I'm listening to AM radio. It is not MP3 or even CD quality. The stream is way too compressed. This happens on every...
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1.0
I didn't like
  • Aggressive sales people
  • Horrible customer service
  • Sound quality
#1114593
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