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Sirius Xm Radio in Austin, Texas - Very poor reception for 3 weeks hard to cancel subscription

The only suggestion from Sirus is resend signal everyday for 3 weeks or buy a new radio
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1488921
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I 100 percent agree with the people who are posting about the horrible audio and sound quality on the car radios when you subscribe. The signal coming from the satellites is awful. It sounds terrible and really cheap. It sounds worse than AM radio or a transistor...
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1.1
#1479318
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Sirius Xm Radio - Incompetence at every level!

The bozos at Sirius (Philippine and American) accidentally locked me out of my SIRIUS XM app on my iPhone 6s, and there is no way to reset the username or password (we’ve even tried deleting the app, then re-installing it). This prevents me from listening to my primary means of why I subscribe (to stream news and music through my mobile device) and, what’s sad, I just made them another payment hours earlier. Sirius XM’s customer service and technical support dep’t really SUCKS, and I’d give anything to have the financial backing to start-up a competitor!
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
I liked
  • Ability to tune-in to the audio of tv network news programs
I didn't like
  • Anything that involved their employees
#1481256
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Sirius Xm Radio - Fraudulent charges

After two years without xm Sirius, card was charged erroneously. Pretty sure that’s fraud
1.0
Details
Style and Design
#1486615
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I bought a car in Sept. then begin getting bills for Sirius as well a calls on our cell phone. I wrote them (msg) told them I do not have Sirius and will not pay, I've not used their service. When I called them a woman ran her big mouth and it was difficult to get a...
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#1471181
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I was billed for service AFTER I called and cancelled the service. They owe me over $300. The customer service department is ridiculous! I will NEVER use them again!!!
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Anonymous
T395386t

I agree with you, i just concealed my services with them and it was hard to make them understand what i wanted, the girl keep on trying to sell more, all i asked her is to con...

1.0
#1483130
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Bought a 5 month package, two months later I was sent a bill for the normal price for the next month. I called customer service and they said I was wrong and bought a 3 month package and then said it was actually only 2 months. Clearly they couldn't get their story...
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h.kitchener
h.kitchener

One thing to be very wary about when deciding whether to sign up with Sirius or not is their automatic renewal at the regular rate plus their wanting you to use your credit or...

2.0
I liked
  • Music
  • Variety of stations
  • Coverage
I didn't like
  • Condescending
  • Long phone waits
  • Outrageous prices
#1414937
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Sirius Xm Radio - Pissed off customer

Both my radios have been changed to XM without my acknowledgement
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1483784
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Have been on the 6 month $30 plan, decided to cut back and SirusXM was up for renewal at regular unless you call and cancel service. Cannot make it easy by canceling through website, you must call to cancel. Called and they did, said everything to try and talk you into...
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Anonymous
Bill Huntington

It is a nightmare trying to cancel your service with these people. They are nothing short of harassing and mean when it comes to trying to cancel your service. I don't know wh...

2.4
#1405585
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Sirius Xm Radio - Too Much Chatter on Sirius "60s on Channel 6"

Sirius "60s on Channel 6" has way too much chatter. We pay to hear music, not incessant talk. If Sirius were old AM radio, the chatter would have to be tolerated. But paying to listen to a DJ is simply not acceptable.
#1455363
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