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It would be really nice if you guys would email your listeners with a couple days notice when you were going to automatic withdraw your payment. You put me in the negative which goes into my line of credit and overdraft. If I had prior notice, I would have time to be...
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Company wrote 0 private or public responses to the review from Nov 14.
3.6
I liked
  • Music selections
I didn't like
  • Auto payment withdrawl without two day prior notification
#1400518
Reply to reviews
Tried to call several times - to clarify billing issue and seek clarification of their billing procedures - no response except by a robo call- on multiple occasions attempted to contact them but with similar results - then to add insult to insult they attempt to charge...
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Company wrote 0 private or public responses to the review from Jul 24.
Anonymous
John Kindred

I agree ProudBat. The Attorney General's Office needs to be contacted to put these people in their place. They have the absolute worst customer service and billing I have ever...

ProudBat
ProudBat

Your absolutely correct that they are impossible and people should rise up and contact the media for ripping off its customers.

1.0
#1312151
Reply to reviews
I bought the "Lifetime" subscription from them as well in 2007 and I was NEVER told that it was not Transferable. In fact one reason I bought "Lifetime" was I was told by the lying sales agent on the phone that I could "Transfer" the subscription to any car I wanted...
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Company wrote 0 public responses to the review from Nov 28.
Anonymous
Kevin P44

These *** are liars and will do or tell you anything to sell their joke of a subscription. They lie or promise you stuff that isn't or won't come true. Totally bogus.

#1410101
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I called months ago to cancel service on a vehicle I no longer own. Was told I’d receive a credit (I don’t recall getting it). Today I received a billing showing they were going to charge me for renewal on the same vehicle!!! It took 3 different people using chat to...
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Company wrote 0 private or public responses to the review from Nov 09.
1.8
#1396892
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Show

Sirius Xm Radio - Charge after service had been cancelled

I recieved a charge for over 50 dollars, months after cancelling all my radios. I called customer support for a refund and they said "I don't see that charge on my end" and told me to dispute it with my bank. I did that and Sirius XM failed to refund me, again. All I'm going to say is that I better not see another charge, ever again.
Company wrote 0 private or public responses to the review from Nov 15.
1.9
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1401381
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I wish to stop automatic payment withdrawals, i prefer to pay myself. I spoke with Rebecca on Aug 05, 2018 and changed the service on my 4 Radio's to a 5 month deal, well to my surprise only two came through. On August 10th, 2018 i saw a automatic withdrawal of...
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Company wrote 0 private or public responses to the review from Aug 21.
Anonymous
Bill Kingston

They are awful about that. This company is full of crooks. I ended up having to cancel my card before due to unauthorized charges from Siriusxm. They kept coming over and over...

1.7
#1334925
Reply to reviews
I called and requested to pay two weeks out. I have been a loyal customer for over 10 years. All the guy could say if bill is not paid by Oct 3rd, my account will be shut off. If I was thinking about joining, I wouldn't suggest doing so. No matter how long you have...
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Company wrote 0 private or public responses to the review from Sep 30.
1.0
I didn't like
  • Way they treat loyal customers
#1369699
Reply to reviews
I had Sirius XM for over 3 years. I bought a new car and received a 3-month trial. I tried to cancel throught the app, but it defaults to a $25/month subscription. You HAVE to call and go through several sales pitches before you can cancel, after 30 minutes I was...
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Company wrote 0 private or public responses to the review from Aug 13.
Anonymous
I am the Bullgod

They downright harass the living {{Redacted}} out of you. It's ridiculous. I think their management should crack down on those kind of tactics.

#1328247
Reply to reviews
If you listen to SiriusXM on weekends, you will notice how they repeat the same broadcast Saturday and Sunday. It's Mark Goodman, Sugar Ray, Julie Brown, etc. over and over and you will hear the same songs and music ... repeated. That's ridiculous to have to pay for...
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Company wrote 0 public responses to the review from Dec 08.
1.3
#1418176
Reply to reviews
I cancelled Sirius XM due to too much talking and not enough choices (especially for alternative music). The DJ's/hosts think they're funny but, in most cases, they're not and they go on-and-on-and-on ~ they are the main reason I cancelled. I'm sure they have...
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Company wrote 0 private or public responses to the review from Sep 18.
#1358828
Reply to reviews