Most helpful reviews first
It would be really nice if you guys would email your listeners with a couple days notice when you were going to automatic withdraw your payment. You put me in the negative which goes into my line of credit and overdraft. If I had prior notice, I would have time to be...Read more
Company wrote 0 private or public responses to the review from Nov 14.
- Music selections
I didn't like
- Auto payment withdrawl without two day prior notification
Tried to call several times - to clarify billing issue and seek clarification of their billing procedures - no response except by a robo call- on multiple occasions attempted to contact them but with similar results - then to add insult to insult they attempt to charge...Read more
Company wrote 0 private or public responses to the review from Jul 24.
I bought the "Lifetime" subscription from them as well in 2007 and I was NEVER told that it was not Transferable. In fact one reason I bought "Lifetime" was I was told by the lying sales agent on the phone that I could "Transfer" the subscription to any car I wanted...Read more
Company wrote 0 public responses to the review from Nov 28.
I called months ago to cancel service on a vehicle I no longer own. Was told I’d receive a credit (I don’t recall getting it). Today I received a billing showing they were going to charge me for renewal on the same vehicle!!! It took 3 different people using chat to...Read more
Company wrote 0 private or public responses to the review from Nov 09.
Sirius Xm Radio - Charge after service had been cancelled
I recieved a charge for over 50 dollars, months after cancelling all my radios. I called customer support for a refund and they said "I don't see that charge on my end" and told me to dispute it with my bank. I did that and Sirius XM failed to refund me, again. All I'm going to say is that I better not see another charge, ever again.
Company wrote 0 private or public responses to the review from Nov 15.
I wish to stop automatic payment withdrawals, i prefer to pay myself. I spoke with Rebecca on Aug 05, 2018 and changed the service on my 4 Radio's to a 5 month deal, well to my surprise only two came through. On August 10th, 2018 i saw a automatic withdrawal of...Read more
Company wrote 0 private or public responses to the review from Aug 21.
I called and requested to pay two weeks out. I have been a loyal customer for over 10 years. All the guy could say if bill is not paid by Oct 3rd, my account will be shut off. If I was thinking about joining, I wouldn't suggest doing so. No matter how long you have...Read more
Company wrote 0 private or public responses to the review from Sep 30.
I didn't like
- Way they treat loyal customers
I had Sirius XM for over 3 years. I bought a new car and received a 3-month trial. I tried to cancel throught the app, but it defaults to a $25/month subscription. You HAVE to call and go through several sales pitches before you can cancel, after 30 minutes I was...Read more
Company wrote 0 private or public responses to the review from Aug 13.
If you listen to SiriusXM on weekends, you will notice how they repeat the same broadcast Saturday and Sunday. It's Mark Goodman, Sugar Ray, Julie Brown, etc. over and over and you will hear the same songs and music ... repeated. That's ridiculous to have to pay for...Read more
Company wrote 0 public responses to the review from Dec 08.
I cancelled Sirius XM due to too much talking and not enough choices (especially for alternative music). The DJ's/hosts think they're funny but, in most cases, they're not and they go on-and-on-and-on ~ they are the main reason I cancelled. I'm sure they have...Read more
Company wrote 0 private or public responses to the review from Sep 18.
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