Product: Sirius Xm Radio Customer Care Clear all filters (59 of 59 reviews match)
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This company has to have the absolute worst customer service of any company I've ever dealt with.You can't understand them because they are all foreign, they are argumentative when you try to cancel your service, they are condescending and talk down to you, they refuse...
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1.0
Product
Sirius Xm Radio Customer Care
I didn't like
  • No song variety
  • Foreign customer service
  • Poor sound quality
#1119198
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So I bought a new car and wanted to check out the XM radio but it only had an advertisement channel that offered a number to call to activate.I call the number only to get a very rude customer service agent who was very unhelpful. I asked if they had a teail so i could...
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1.0
Product
Sirius Xm Radio Customer Care
#1111082
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Decided not to renew my Sirius XM subscription however, Sirius had other ideas.They refused to end my subscription when I requested and embarked on a non-stop calling campaign to try to get me to renew. I received over 15 calls in a two-month period. They are now on a...
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h.kitchener
h.kitchener

This is why everyone needs to be aware of Sirius's shady practices. They love the "auto renewal" procedures they impose and demand you call them in order to cancel a subscript...

1.0
Product
Sirius Xm Radio Customer Care
I didn't like
  • Outsourcing of customer service
  • Impossibility to cancl
  • Sneakiness
#1074414
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Sirius Xm Radio - Horrible! Ridiculous charges

#1076137
1.6
Details
Expensive, worthless, would never recommend. Charged for canceling services... was getring constant daily calls from sirius xm. Pointless company these days
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Sirius Xm Radio - Speak English

#1064849
If you call me and i cant understand you i will be hanging up.
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Sirius Xm Radio - Worse customer service! Don't purchase

#1052020
Tried to call to cancel. Their customer service I think is in India. Can barely speak English . Can only read a script! Was trying to cancel because do not have the car anymore and she could not understand and just kept reading her script. Beware!
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Sirius Xm Radio - Customers service

#1045483
Didn't want to try and make anything better couldn't hear a word she said couldn't speak English didn't really care we couldn't hear her
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I called to renew three vehicles (Subscriptions).The person was rude, condescending, disrespectful and dismissive. I explained that I have several vehicles, offices that are in five different states that all have subscriptions and this peraon did not care! So I decided...
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Sirius Xm Radio Customer Care
#1058452
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Sirius Xm Radio - SiriusXM Radio - No Product Support
Sirius Xm Radio - SiriusXM Radio - No Product Support
Trying to obtain a 2nd subscription with SiriusXM since December 2016 [originally intended as a Christmas gift for my father] will prove to be my worst "customer service" experience in my life!- language barrier with Filipino rep [customer service outsourced to the...
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2.5
Product
Sirius Xm Radio Customer Care
#1006028
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I think that all the bad reviews are due to Sirius using cheap labor in foreign countries to answer consumer related problems.I dealt with guys from Honduras and the Philippines who cannot make decisions and do not have any cultural base for making them. President...
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ransom
ransom

Of course I'm sure you're aware that all of Trumps products are made in China and always have been. A pretty poor example of a good American. Ridiculous.

1.0
Product
Sirius Xm Radio Customer Care
I didn't like
  • Dealing with foreign agents
#998374
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By far, the most corrupt, anti-customer *** bag organization on planet earth.Maybe even worse than health care insurance and drug companies? If Trump wants to drain the swamp, he should start with customer service at Sirius XM. For example, Here's a perfect place to...
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1.0
Product
Sirius Xm Radio Customer Care
I didn't like
  • Lying about auto renewal
#985107
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Sirius xm customer service is absolutely the most horrible experience I've ever had.I was on hold three different times over the course of several weeks to try to cancel service - after someone first answered my call (after I told the auto system I wanted to cancel),...
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h.kitchener
h.kitchener

I do hope you didn't give them your credit card, or worse your debit card info. You know that you can have them send a paper bill, don't you? In your case, I would cancel your...

Product
Sirius Xm Radio Customer Care
#979928
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Don't start a relationship with these guys After three yrs I gotta get away from this dysfunctional Unethical company It's a long story but I can assure you don't get involved I am surprised they still have customers Their customer service dept ha ha gives you a...
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Product
Sirius Xm Radio Customer Care
#976895
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So I got a call about my payment going through.I explained I'm selling my truck and asked about how to get a radio for new vehicle that doesn't have it. He said I have to call someone else. I said ok well I will pay threw the end of the month and look into new radio. I...
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2.6
Product
Sirius Xm Radio Customer Care
#976358
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