Product: Sirius Xm Radio Customer Care Clear all filters (0 of 86 reviews match)
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Sirius Xm Radio - Need info

I am needing to know what credit card you have on file for me to charge my subscription to. I think I paid off the card on file.
Product
Sirius Xm Radio Customer Care
#1421793
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Bought a 5 month package, two months later I was sent a bill for the normal price for the next month. I called customer service and they said I was wrong and bought a 3 month package and then said it was actually only 2 months. Clearly they couldn't get their story...
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h.kitchener
h.kitchener

One thing to be very wary about when deciding whether to sign up with Sirius or not is their automatic renewal at the regular rate plus their wanting you to use your credit or...

2.0
Product
Sirius Xm Radio Customer Care
I liked
  • Coverage
  • Variety of stations
  • Music
I didn't like
  • Deceitful practices and outright lies
  • Condescending
  • Outrageous prices
#1414937
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Sirius Xm Radio - Customers service

Customere care very rude not helpful cant speak english
2.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Sirius Xm Radio Customer Care
#1406367
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It would be really nice if you guys would email your listeners with a couple days notice when you were going to automatic withdraw your payment. You put me in the negative which goes into my line of credit and overdraft. If I had prior notice, I would have time to be...
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3.6
Product
Sirius Xm Radio Customer Care
I liked
  • Music selections
I didn't like
  • Auto payment withdrawl without two day prior notification
#1400518
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I cancelled Sirius XM due to too much talking and not enough choices (especially for alternative music). The DJ's/hosts think they're funny but, in most cases, they're not and they go on-and-on-and-on ~ they are the main reason I cancelled. I'm sure they have...
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Product
Sirius Xm Radio Customer Care
#1358828
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Had SIRIUS XM for 4 months and didn’t use it as much as I thought and not as much content that I enjoyed as they had before. Would be ok for background noise if I was traveling more than I do now. Tried to cancel and was offered multiple different discounts that I...
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Anonymous
rudie annony

They are very pushy and rude if you don't give in by continuing your service. It's ridiculous. Whoever their managers are need to be fired or re-trained to quit bullying custo...

1.0
Product
Sirius Xm Radio Customer Care
#1350398
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Called to cancel and, of course, it took forever -- about 45 minutes to get "Freddie" to cancel. He made an offer that I was about to accept, but told me that if I did not accept it today, I would be charged a reactivation fee in the future, with no guarantee of the...
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2.5
Product
Sirius Xm Radio Customer Care
I liked
  • Channels and reception coverage
I didn't like
  • Pressure to renew promises not kept snotty attitude of agents
#1349091
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Took our payment for someone else's account from our bank. Did not notify us of the deduction and I found it the day after it went through our account which not only was for the payment but also incurred bank fees due to not being aware that it was going to be taken...
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1.6
Product
Sirius Xm Radio Customer Care
I didn't like
  • Terrible billing practices
  • Having money stolen out of my account
  • Terrible billing practices and cancellation scam
#1340745
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Three or four people in India tried to handle my issue, but they simply did not understand/comprehend what I was saying. Two cars, two radios, one account. Accepted the bill for vehicle one, cashed the check from #2, apllied a credit to #1 and turned off #2. Not...
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Anonymous
Radioradio

Your problem may be with the radio, not the service. I went on vacation, and left car in the driveway for 2 weeks. When I got back in the car, the radio worked, with no proble...

Product
Sirius Xm Radio Customer Care
#1274282
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I have been a customer of Sirius since 2007 or so. I finally cancelled for good with them. I am so tired of being kept on the phone for 30 minutes every time my renewal comes up. It is always the same song and dance. I threaten to cancel and they lower the price. Keeps...
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Product
Sirius Xm Radio Customer Care
#1267531
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