Product: Sirius Xm Radio Customer Care Clear all filters (0 of 79 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Had SIRIUS XM for 4 months and didn’t use it as much as I thought and not as much content that I enjoyed as they had before. Would be ok for background noise if I was traveling more than I do now. Tried to cancel and was offered multiple different discounts that I...
Read more
Anonymous
rudie annony

They are very pushy and rude if you don't give in by continuing your service. It's ridiculous. Whoever their managers are need to be fired or re-trained to quit bullying custo...

1.0
Product
Sirius Xm Radio Customer Care
#1350398
Reply to reviews
Three or four people in India tried to handle my issue, but they simply did not understand/comprehend what I was saying. Two cars, two radios, one account. Accepted the bill for vehicle one, cashed the check from #2, apllied a credit to #1 and turned off #2. Not...
Read more
Anonymous
Radioradio

Your problem may be with the radio, not the service. I went on vacation, and left car in the driveway for 2 weeks. When I got back in the car, the radio worked, with no proble...

Product
Sirius Xm Radio Customer Care
#1274282
Reply to reviews
I have been a customer of Sirius since 2007 or so. I finally cancelled for good with them. I am so tired of being kept on the phone for 30 minutes every time my renewal comes up. It is always the same song and dance. I threaten to cancel and they lower the price. Keeps...
Read more
Product
Sirius Xm Radio Customer Care
#1267531
Reply to reviews
Your customer service people are literally offensive. The people that manage your FaceBook complaints are even worse. Obviously Sirius likes to lose business because they go out of their way to create an experience that alienates customers and potential customers from...
Read more
Anonymous
OhNoNotAgain

Eventually, the customer service will be the downfall of this company. Right now, they don't have much competition for the car radio. Sure, Pandora and the rest work good, but...

1.0
Product
Sirius Xm Radio Customer Care
#1260839
Reply to reviews
Date of,May,9,2018,wednesday, Lloyd Henderson Radio Id , 2016,STS,caddy, Owasso,Ok, 918 370 8457, dialohendujr@gmail.com, Customer Reps, Your customer reps, Were very annoyining, Rude,calous,not,serious, Repetive,in there efforts, To annoy,me,and piss,me off, I tried...
Read more
Anonymous
Anon

What are you babbling about? What is your problem?

Anonymous
UseSpaceBar

I think there is something wrong with your space bar

1.0
Product
Sirius Xm Radio Customer Care
#1252165
Reply to reviews
I would urge people to stay away from this company if you care about good customer service. They cannot get your name correct nor your phone number. This has happened after we corrected them repeatedly. We had issues with the device turning on and receiving the signal...
Read more
Product
Sirius Xm Radio Customer Care
#1241152
Reply to reviews
I was on the freeway at 70 mph and Sirius Xm radio took over my radio. When i called to try and have them turn it off the customer service rep thought it was very funny when i asked him how i could get it turned off he said i had to turn off my truck and open the...
Read more
h.kitchener
h.kitchener

You might want to re-think Onstar also---are you really sure it is not "on" and listening to you and recording who knows what about your vehicle, driving habits and destinatio...

Product
Sirius Xm Radio Customer Care
#1239395
Reply to reviews
Show

Sirius Xm Radio - Very poor

I Bought a lifetime subscription and any time you call they hang up on you or just tell you that they don’t have any time for you they are mad that they get money every month They knew that was the case when they brought xm.
1.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Sirius Xm Radio Customer Care
#1203654
Reply to reviews
Worst customer service in the world.Third world rude customer service that will not listen when i have tried to cancel their service 7 times. they keep sending me emails to update my credit card and i continually tell these idiots i DO NOT WANT SIRIUS RADIO. Every time...
Read more
Anonymous
Gregory Handsman

I absolutely hate this company. They are extremely pushy when you call to cancel and basically bully you to keep their service. They are very rude foreigners who are trained t...

Anonymous
RetentionBabe

Next time you call, ask for the "Retention Department". You'll get someone in North America, most of the time, someone from Canada. They are very good and understand and speak...

1.4
Product
Sirius Xm Radio Customer Care
I didn't like
  • Customer service who do not speak or understand english
  • Lying about my seervice being cancelled
#1200038
Reply to reviews
Just got off the phone with these people.Ok I lost my truck in the floods from huicane Harvey. At this time I contacted the Sirius XM people and asks them to suspend my account because the vehicle was flooded. I then bought my wife a new jeep. I contacted them and told...
Read more
1.0
Product
Sirius Xm Radio Customer Care
#1196786
Reply to reviews