Product: Sirius Xm Radio Customer Care Clear all filters (0 of 73 reviews match)
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Three or four people in India tried to handle my issue, but they simply did not understand/comprehend what I was saying. Two cars, two radios, one account. Accepted the bill for vehicle one, cashed the check from #2, apllied a credit to #1 and turned off #2. Not...
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Anonymous
Radioradio

Your problem may be with the radio, not the service. I went on vacation, and left car in the driveway for 2 weeks. When I got back in the car, the radio worked, with no proble...

Product
Sirius Xm Radio Customer Care
#1274282
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I have been a customer of Sirius since 2007 or so. I finally cancelled for good with them. I am so tired of being kept on the phone for 30 minutes every time my renewal comes up. It is always the same song and dance. I threaten to cancel and they lower the price. Keeps...
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Sirius Xm Radio Customer Care
#1267531
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Date of,May,9,2018,wednesday, Lloyd Henderson Radio Id , 2016,STS,caddy, Owasso,Ok, 918 370 8457, dialohendujr@gmail.com, Customer Reps, Your customer reps, Were very annoyining, Rude,calous,not,serious, Repetive,in there efforts, To annoy,me,and piss,me off, I tried...
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Anonymous
Anon

What are you babbling about? What is your problem?

Anonymous
UseSpaceBar

I think there is something wrong with your space bar

1.0
Product
Sirius Xm Radio Customer Care
#1252165
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I would urge people to stay away from this company if you care about good customer service. They cannot get your name correct nor your phone number. This has happened after we corrected them repeatedly. We had issues with the device turning on and receiving the signal...
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Sirius Xm Radio Customer Care
#1241152
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I was on the freeway at 70 mph and Sirius Xm radio took over my radio. When i called to try and have them turn it off the customer service rep thought it was very funny when i asked him how i could get it turned off he said i had to turn off my truck and open the...
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h.kitchener
h.kitchener

You might want to re-think Onstar also---are you really sure it is not "on" and listening to you and recording who knows what about your vehicle, driving habits and destinatio...

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Sirius Xm Radio Customer Care
#1239395
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Sirius Xm Radio - Very poor

I Bought a lifetime subscription and any time you call they hang up on you or just tell you that they don’t have any time for you they are mad that they get money every month They knew that was the case when they brought xm.
1.1
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Product
Sirius Xm Radio Customer Care
#1203654
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Worst customer service in the world.Third world rude customer service that will not listen when i have tried to cancel their service 7 times. they keep sending me emails to update my credit card and i continually tell these idiots i DO NOT WANT SIRIUS RADIO. Every time...
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Anonymous
Gregory Handsman

I absolutely hate this company. They are extremely pushy when you call to cancel and basically bully you to keep their service. They are very rude foreigners who are trained t...

Anonymous
RetentionBabe

Next time you call, ask for the "Retention Department". You'll get someone in North America, most of the time, someone from Canada. They are very good and understand and speak...

1.4
Product
Sirius Xm Radio Customer Care
I didn't like
  • Customer service who do not speak or understand english
  • Lying about my seervice being cancelled
#1200038
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Just got off the phone with these people.Ok I lost my truck in the floods from huicane Harvey. At this time I contacted the Sirius XM people and asks them to suspend my account because the vehicle was flooded. I then bought my wife a new jeep. I contacted them and told...
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1.0
Product
Sirius Xm Radio Customer Care
#1196786
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I bought a new car about a year and a half ago which came equipped with a free trial subscription to Sirius Radio.I did not want it and I did not sign up for the paid membership. They will not leave me alone! After 3 phone calls to their headquarters I finally managed...
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1.0
Product
Sirius Xm Radio Customer Care
I didn't like
  • Sales tactics
#1190112
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I only listened to the POTUS channel.That's literally the only reason I had Sirius XM. After a couple years I opted to cancel. Then I find out you can only cancel by talking to a live representative on a voice call. You can't even do it on their chat line. No doubt the...
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Anonymous
Phil Mcguire

They are overly pushy. In fact, I'm seriously considering legal action against them for basically trying to force me to stay. They didn't win though. Those sales people or ...

3.0
Product
Sirius Xm Radio Customer Care
#1187108
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