I am still on "hold"'after 1 hour and 3 minutes, waiting for the "cancellation dept". Not an isolated incident, rather the NORM for these people. I have gone through this no less that 5 times. It is always the same. This is their game plan,mtheir modus operandi.
They will play games, and make offers for me to stay. I will refuse to re-sign. They will finally go down to about $25 for 5 more months, and I will take the offer. I wonder how many "fish" pay 3 or 4 times more,mfor the SAME EXACT SERVICE.
There should be some sort of federal agency to complain to. I see, by the resulst shown at the top of the page, that this site only serves as a place
to vent one's frustrations.
I have vented, and have now been on hold for ONE HOUR, SEVEN AND A HALF MINUTES!
I'm going to use my time searching for some sort of regulatory agency to register my complaints.
Product or Service Mentioned: Sirius Xm Radio Customer Care.
Reason of review: Poor customer service.