Saint Marys,Kansas
Not resolved
1.9
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They charged my checking accout for 6 months, wthout my authoriztion, i pay monthly, not semi annually, customer service was so bad, after 9 operators switched me around and around, i told them to just cancel my subscription. Thats when the fun began, it took me 2 hours, on the phone, to finally give me a cancellation confirmation number, for my two car radios, they nealy overdrafted my checking acount, and left me with only a few dollars in my checking, with their 6 month payment. I liked the service, but if you need customer service, plan to make it a day!!!

Product or Service Mentioned: Sirius Xm Radio Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Sep 28, 2016.
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