Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I felt like I was always getting bills and never listening. So I started calling to cancel my service an hour ago because they won't let you to it online.

I was disconnected 4 times and left on hold for over 25 minutes. Then they make me wait to talk to a supervisor for 20 minutes who never comes because I am disconnected. Again. I told 7 people why I wanted to cancel.

They all got all my info and transfered me to someone else to try to sell me something. I again asked for a supervisor after an hour of this and was told she was too busy too come to the libe just because I was unhappy and told the woman to wave my 1.99 balance. It was the most *** up experience I have ever had with a "legitimate business".

And I was even nice until the end. Then they wanted to make me pay an 1.99 balance!

Really. Nightmare. Just warning you. It is not a quick call.

I would have signed up again but after that. Never!

Product or Service Mentioned: Sirius Xm Radio Radio Service.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Jun 01, 2016.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like