Product: Sirius Xm Radio Subscription Clear all filters (0 of 309 reviews match)
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I was a customer for 3 years, with the last year's "renewal" being charged at more than I was quoted over the phone. So when my credit card was stolen, I used it as a way to get out of Sirius Xm's clutches. They keep you on the phone for 20 minutes, minimum, through 2...
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Anonymous
Phillip Jadobs

I would file a complaint with your local State Attorney General's Office. Siriusxm has gone way too far with too many people and the law needs to stop these crooks.

2.4
Product
Sirius Xm Radio Subscription
I liked
  • 40s music channel
I didn't like
  • Bullying customer service agents
  • Having to provide credit cards and then unauthorized charges
  • Hard sell
#1340467
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I received an email June 5 and a letter June 6 offering 1 year of service for $60.00. This offer expired the end of June. On June 5 I contacted Sirius XM and it was agreed I could purchase 2 years of service at $60.00 per year along with a surprise fee of about $12.00...
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Anonymous
FixYourselfSiriusXM

The eventual downfall of Sirius XM will be their customer service. Right now, there isn't any other satellite service providing competition with them. However, since the adven...

Product
Sirius Xm Radio Subscription
#1308688
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my yearly subscription for Xm was $243.23.I do-not listen to sports so why pay for something you don't use I RENEWED my contract on June 6 for $108.30 assuming all my music stations will still be there and no sports.I was totally shafted not only losing my music...
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Anonymous
robclintoninohio

Their stations stink and I think it's awful how they have certain online streaming channels but you can't get them on your car radio or home device. Their variety is poor also...

Product
Sirius Xm Radio Subscription
#1305069
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I have a lifetime subscription and have encountered challenges with customer service in the past. As background, “lifetime subscription allows for 3 car transfers”. During one of the bad experiences with the call, where I was on hold for over 2 hours, I was offered to...
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h.kitchener
h.kitchener

What's to say? Sirius/XM has unreliable customer service. I bailed a couple of years ago as a result.

Product
Sirius Xm Radio Subscription
#1234061
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From the billing, to radio audio quality, to customer service, to channel variety, Sirius XM is bad in every respect.Do not waste your money on their service. I do not recommend them. They will harass the heck out of you if you try and cancel or lower your rate. My...
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h.kitchener
h.kitchener

Any company that automatically puts you on auto renewal and wants your credit card info is a company you should be suspicious of, eg., Sirius XM. As for the reception quality,...

1.4
Product
Sirius Xm Radio Subscription
I didn't like
  • Lack of variety
  • Horrible customer service
  • Poor audio quality
#1227129
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I have been a customer for 8 years.After years of fighting with them about billing, I finally made the move of only paying by check 2 years ago. I got tired of the automatc charges and service fees. Last year I asked them to not automatically renew my subscription, I...
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Anonymous
Tom

it really is a bad company!

Product
Sirius Xm Radio Subscription
#1215381
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I get a couple of new cars every couple years. For the last 15 years I've had perhaps 25-30 Sirius subscriptions. I learned the hard way around 2010 not to give Sirius my credit card. Until then Sirius would receive a cancellation request from me and then charge my...
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Anonymous
Pete Goshorn

I totally agree-whatever you do don't ever give these crooks your credit card number even when they ask for it. They put a ton of extra and false charges every month on it. I ...

2.0
Product
Sirius Xm Radio Subscription
I didn't like
  • Customer relations
  • Ability to cancel subscription
#1212161
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Show

Sirius Xm Radio - Cannot cancel Siriusxm

I cancelled before contract ended and they still charged pro-rated fee of $12.46. I paid it although they actually owe me. Then I received late notice along with late fee. I called back and now it says I owe $5 late fee. I cancelled back in January and they do not seem to acknowledge it.
1.5
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Advertised vs Delivered
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Diversity of Products or Services
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Product
Sirius Xm Radio Subscription
#1206266
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Told the customer care rep 6 months ago when my current contract is up what will my cost be for the next 6 month term.He said it would be $8.00 per month plus taxes and fees. Just received a bill for $20 a month for the next 6 months. Called and was given the run...
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Anonymous
Thomas Rascon

I received a offer in the mail , yet when I call or went online the offer did not exist

Anonymous
Martin

No surprises with Sirius XM - I like the content but not the company and would have signed up but noticed the myriad of complaints about billing, cancellations and pricing iss...

2.5
Product
Sirius Xm Radio Subscription
#1203523
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I didn't renew my subscription, canceled via bill sent, received a phone call a month later saying I was being charged for a month since I didn't cancel via phone and that is the only way I can cancel.I received no explanation of this via email, via in response to the...
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Anonymous
Woodnt Uliketoknow69

This company is so corrupt when it comes to billing and ripping you off. If you call to cancel, they will basically beg and force you to stay signed on. They are all foreign c...

Product
Sirius Xm Radio Subscription
#1202773
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