Manufacturer: Sirius Xm Radio Category: Subscriptions Clear all filters (280 of 280 reviews match)
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got a new car in 2013 and paid for one year service .told them after 1st year did not want to renew .a few months later they hit my card for 218 dollars.I called my credit card co and they disputed the charge ,took going back and forth for a month to get my credit ,I...
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Anonymous
Anonymous

I've been a SiriusXM customer since 2011 and always renew online, but I never have check the box that says they will keep your credit card on file. But I found today that they...

Anonymous
Anonymous

H. Kitchener is right. I'm just adding that I pay with Sirius XM gift card that you can buy at Best Buy

Product
Sirius Xm Radio Subscription
I didn't like
  • Kept charging my card for over a year after i ended service
#1061475
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Every year I go through the same thing...unasked for service upgrades. This year was no different. So I called, got downgraded to my standard subscription, received the bill and sent out the check 4 days later. Today I get a call stating that I was getting my service...
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Product
Sirius Xm Radio Subscription
#1060893
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I had a 6 month subscription that I did not want to renew.When it expired I got mailers and voice mails. Their website purposely prevents you from easily cancelling your subscription online, instead they FORCE you to call so they can try mercilessly to persuade you not...
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1.0
Product
Sirius Xm Radio Subscription
I didn't like
  • Hassle of service cancellation
  • Aggressive customer service agents
  • Hassle to cancel service
#1052668
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Sirius Xm Radio Subscription Review

#1021431
1.0
I've called multiple times, online chat and unsubscribe online multiple times, but the calls continue. I'm receiving up to 3 emails a day, every stinkin day. I hate this company. I don't have it, i I don't want it. I just want them to stop harassing me. I'm on the no call list and the no marketing list. They won't stop. Warning never give these people your information.
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Sirius Xm Radio Subscription Review

#889742
1.0
Sirius XM has Terrible customer service. Automatic renewals without authorization. Not canceling the service, even after giving us the cancelation number. Having to call back, only to be transferred to 4 different people. WARNING.....do even start to receive Sirius XM radio....it a trap you'll never find a way out of!!!
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Sirius Xm Radio Subscription Review

#865432
1.0
Horrible customer service, and if you buy a lifetime subscription be prepared to to keep that vehicle for life because you cannot transfer it nor can you get your money back for the remaining pirtion that you did not use. It is a rip off and would not recommend it to anyone.
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Sirius Xm Radio Subscription Review

#844348
3.2
I have a LIFETIME SUBSCRIPTION that can only be transferred to one car? This Siriusly SUCKS. I WILL OUTLIVE MY CAR. And the 3 device limit is ***. I signed up with you bastards when you were a little company and you gave my "lifetime subscription One vehicle or 3 devices. I will tell everyone I know to not fall for your traps.
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i have life time membership, bought new vehicle came with free 3 months and it had Howard stern, when trial was up i called to add lifetime membership they did but no Howard stern, the only thing i listen to. they tell me no Howard stern available for my car since it...
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1.0
Product
Sirius Xm Radio Subscription
I liked
  • Howard stern
#1041936
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Bought a lifetime subscription a few years ago when they were worried about Howard Stern leaving. Turned on my radio today and it was shut off so after 2 hours being bounced around with their so called customer service I was told that they have no record of my lifetime...
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rollo2016
rollo2016

SiriusXM is a good concept and can be worthwhile, but their customer service is terrible. Somewhere along the line they need to get their act together, but it appears they wil...

1.1
Product
Sirius Xm Radio Subscription
I liked
  • Being able to travel and listen ro the same station
I didn't like
  • Dealing with brain dead people
  • Bad product support
  • Unethical business practices
#1041154
Reply to reviews
Went online to renew my subscription.Choose a package gave my cc. Next day I cannot access my account online. When I called was told my subscription did not include online access. How am I supposed to manage my account if I CANNOT ACCESS IT. Was told I could have...
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Anonymous
Anonymous

Am I reading this right? "Went online to renew my subscription.Choose a package gave my cc."What subscription did you renew with, there is only 2 plans for online all access ...

2.6
Product
Sirius Xm Radio Subscription
#1033772
Reply to reviews
Purchased life time 2013 and was told it would go to 2 vehicles after that now i got a new car and they said it was only for that original vehicle and is not transferable. What a scam.
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heyken66
heyken66

start a class action lawsuit, I'd be in it, start a class action lawsuit, I'd be in it, start a class action lawsuit, I'd be in itstart a class action lawsuit, I'd be in itsta...

Product
Sirius Xm Radio Subscription
#1032845
Reply to reviews
When you first sign up for a Sirius subscription , you have to agree to an automatic renewal.It's easy to forget that renewal 6 mos. or a yr later. Many companies will send you an e-mail a week or so before renewal telling you they will be charging your credit card....
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Anonymous
Anonymous

OK I have my siriusxm and pay attention to my online account and emails that I opted in to receive prior to renewing. If your that broke can't afford it then shut up or start ...

Anonymous
Anonymous

You nailed it! I just cancelled my subscription after being with them for years and having to play the game of calling to cancel in order to get the lower price each and ever...

1.3
Product
Sirius Xm Radio Subscription
I didn't like
  • Hassle of service cancellation
  • Customer service
  • Renewal process
#1032064
Reply to reviews
One of the main reasons I took a subscription is that I grew up in the 60s and I could hear the music of my youth.However it seems Sirius has to have all the long winded djs on this station.I actually compared this station to an fm station and,on average,Sirius plays 7...
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rollo2016
rollo2016

Drop Sirius and then go to YouTube, download and convert to MP3 all the 60s songs you can find there and put them on a USB drive to plug into your car radio and listen, commer...

1.1
Product
Sirius Xm Radio Subscription
#1026643
Reply to reviews
Short and sweet: -company uses negative billing, once they have your credit card number you are charged at renewal time even if you phone or email and cancel the subscription well ahead of the expiration.- too many commercials on all channels. same commercials repeated...
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Anonymous
Anonymous

Talk to the credit card people to stop the charges.

2.4
Product
Sirius Xm Radio Subscription
I liked
  • Diversity of channels
  • Coverage
I didn't like
  • Too many commercials
  • No outright cancellation
#1019069
Reply to reviews