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Sirius Xm Radio - Review in Television/ Radio category from Houston, Texas

Well, I paid for the lifetime plan some 10 plus years ago, as those of us that have portable receivers know, they get abused on these bumpy highways so I had to buy another receiver, Sirius SOLD me the receiver and when I call to have it activated, they tell me I've reached my limit of transfers of 4. I also have a paid plan in another vehicle but when it runs out, they've got their last dime from me.
Company wrote 0 public responses to the review from Apr 06, 2016.
3.4
Details
Billing Practices
Customer service
Diversity of Products or Services
Reliability
Website
#824675
Reply to reviews
So I got the traffic option a few months ago. They added the cost but never pushed the service to my car. So I called them to get a refund. They admitted it was their error and charged me $5 to process the refund. I paid my bill, they didn't do their part and NOW...
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Company wrote 0 private or public responses to the review from Nov 09, 2015.
2.0
I didn't like
  • Being lied to
#731270
Reply to reviews
I agree with most of the posters here that Sirius XM has a lousy way of handling billing. However, they tell you right up front that it will automatically renew unless you call to cancel. What to do then? For the last five years, I have been calling about a month...
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Company wrote 0 public responses to the review from Jun 22, 2015.
3.6
I didn't like
  • Idiotic billing practices
#654376
Reply to reviews
Beware consumers. I was a loyal Sirius radio subscriber for 4 years and I decided to let my subscription end. I always paid my bill annually and declined to auto renew. Little did I know that if I did not call and cancel; that my suscription would auto renew on a...
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Company wrote 0 public responses to the review from Oct 18, 2011.
Anonymous
PATRICIA F

AM A CHARTER SUBSCRIBER WHO BOUGHT INTO SIRIUS when it was only Sirius competing against XM radio. In the agreement I SIGNED WITH Sirius I am supposed to get any subsequent ra...

Anonymous
tet68

I got back from vacation july 5 and my radio was not connected to sirrus. I thought it expired in july, but I was going to cancel anyway. I went on line today to check my acco...

#268955
Reply to reviews
I recently purchased a new car, and it was my understanding that my new car would have a three-month free subscription to SiriusXM radio. When my husband and I brought the car home, our SiriusXM radio was working, but the service was abruptly disconnected without any...
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Company wrote 0 public responses to the review from Apr 27, 2012.
Anonymous
Was going buy Sirius.But not n

I was going to put a Sirius radio in my jeep. But after reading all the bad reviews on their customer service. I have changed my mind.

Anonymous
Diana P.

WARNING!!!!! Be very wary of SiriusXM customer service when you call to do anything with your accounts....keep detailed notes with times and dates as they will omit notations ...

#315056
Reply to reviews
Bought a new 2011 Nissan Altima that came with 3 months free Sirius/XM. The day after we brought the care home, the Sirius/XM service was cut off. After multiple phone calls over several days, including spending a couple hours sitting in my car in the driveway and...
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Company wrote 0 private or public responses to the review from Jul 07, 2011.
Anonymous
SIRIUS XM Customer Relations

Dear Pkstr11, We\'re very sorry to hear about your experience. We would like to help- please send your contact and account info to sxm_help@siriusxm.com. Thanks, SIRIU...

#247473
Reply to reviews
sirius xm deducted from my account that was canceled months ago. they are scam artist trying to sneak charges. The reason I canceled because the the xm service rep sold me a package that was the wrong price. I was told after the trial period the charges would occur....
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Company wrote 0 private or public responses to the review from Jun 06, 2011.
Anonymous
Mikw Sheedy

I bought a radio Feb 27th. Realized I had ordered wrong radio and sent it back to Sirius. They reimbursed me the amount on 14 March. Then they stared to send almost daily reim...

nikalseyn
nikalseyn

The last time I bought a GM auto, XM came with it for one year. I tried to renew it by calling them, but only got a menu and then finally someone who did not understand or spe...

#241692
Reply to reviews
I solved my problem. I will try to help others Fax everyday to this # 877-201-7943 all of your proof. You will get no response. Email everyday to listenercare@siriusxm.com. They will lie to you or may not respond at all hang in there and keep emailing. File a...
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Company wrote 0 public responses to the review from Jan 13, 2011.
Anonymous
music gran

Thank you for the comment. I was given this fax number and thought I would check it out. I thought I might be getting the run around. I wanted to prove I had paid this month a...

Anonymous
moe

all that happenin coz u not followin the procedures so stop actin like a child and take it like a man coz u don

#216224
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Contact Sirius Xm Radio

Mailing Address:
SiriusXM
P.O. Box 33174
Detroit, MI 48232
Phone:
(866) 635-2349
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Sirius Xm Radio Products and Services