I don't know if XM hired a bunch of half wits for their customer service group or they just have poor training. My wife and I were on the phone with two different customer service reps and neither were able to answer simple billing questions.
You can tell XM has little competition because they seem to have a take it or leave it attitude.
Don't ever change cars or question their billing practices and you will be fine. So sad.
This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Sirius Xm Radio. The most disappointing about other product from Sirius Xm Radio was customer service and lying about auto renewal, unreachable customer service and customer service and payment , but reviewer liked music that was. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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